Subject: Refund of Balance of Retainer — Request for Client Information Dear [Client's Name], We hope this letter finds you well. We are writing to inform you about the balance of your retainer account and to initiate the process of refunding it back to you. Upon reviewing our records, we have found that there is still an outstanding balance of [Amount] in your retainer account. As part of our commitment to maintaining transparency and ensuring client satisfaction, it is our policy to refund any unused portion of a retainer after deducting any outstanding fees, expenses, or disbursements. To initiate the refund process, we kindly request you to provide us with the necessary information required for smooth and accurate transaction completion. The information we need includes: 1. Full Name: 2. Mailing Address: 3. Contact Number: 4. Email Address: 5. Preferred Method of Payment (check or direct bank transfer): By providing us with these details in a prompt manner, you will facilitate the refund process, ensuring that the return is processed as quickly as possible. Please be assured that all client information shared will be treated with the utmost confidentiality and in accordance with applicable data protection laws. Once we receive the requested information, we will promptly process the refund. The duration of the refund process may vary depending on factors such as banking procedures and any potential outstanding balances or issues. As always, we would like to take this opportunity to thank you for choosing our legal services. It has been our pleasure to assist you, and we hope you were satisfied with the representation received. Should you require any further assistance in the future, please do not hesitate to reach out to us. Thank you for your attention to this matter. We look forward to a swift completion of the refund process and wish you all the best. Sincerely, [Your Name] [Your Position] [Law Firm Name] [Law Firm Address] [Law Firm Contact Number] [Law Firm Email Address] Additional Kansas Sample Letters to Client regarding Refund of Balance of Retainer: 1. Reminder Letter: If the client fails to respond to the initial refund request letter or provide the necessary information, a reminder letter may be sent to emphasize the importance of completing the refund process promptly. This letter should reiterate the need for the requested information and any deadlines associated with the refund procedure. 2. Follow-Up Letter: In case there are delayed responses or complications in processing the refund, a follow-up letter may be sent to update the client about the status of the refund request. This letter should acknowledge any delays or issues faced, provide an updated timeline for the refund, and reassure the client that their refund is being attended too diligently. 3. Confirmation of Refund Letter: Once the refund has been processed, a confirmation letter may be sent to inform the client that the refund has been successfully completed. This letter should include details such as the amount refunded, the method of payment, and express gratitude for the client's cooperation throughout the process. Remember to tailor these letters to your specific circumstances and consult with a legal professional before sending any correspondences.