[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Notice of Change in Free Delivery Limitations — [Product/Service] - [Order Number/Account Number] Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. We would like to inform you of a recent change in our free delivery limitations for our esteemed customers in Kentucky. This change has been implemented to streamline our operations and enhance overall customer satisfaction. At [Your Company Name], we always strive to provide exceptional products and services to our valued customers while maintaining cost-effectiveness. After careful evaluation and consideration, we have revised our free delivery limitations to optimize our delivery processes and ensure a sustainable business model. We believe this change will allow us to maintain the highest standards of service and deliver more efficiently within Kentucky. Effective [Effective Date], our new free delivery limitations for Kentucky will be as follows: 1. [Type of Limitation 1]: [Detailed Description/Explanation] — [Specific conditions/qualifications— - [Eligible products/services] 2. [Type of Limitation 2]: [Detailed Description/Explanation] — [Specific conditions/qualifications— - [Eligible products/services] Please note that these limitations have been carefully designed to balance our commitment to customer satisfaction and our responsibility to ensure long-term sustainability. We believe this change will enable us to continue delivering high-quality products and services, while still offering an optimal customer experience. We understand that change can sometimes be challenging, and we value your continued loyalty as our esteemed customer. Furthermore, we assure you that our team is available to address any questions or concerns you may have regarding these new free delivery limitations. Our customer service representatives can be reached at [Customer Service Phone Number] or via email at [Customer Service Email Address]. Once again, we appreciate your understanding and cooperation during this transition. We remain committed to serving you with the utmost dedication and excellence, ensuring that your experience with [Your Company Name] continues to exceed your expectations. Thank you for choosing [Your Company Name]. We truly value your patronage. Best regards, [Your Name] [Your Title] [Your Company Name]