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When you notify the issuer, be prepared to present an original copy of the death certificate and any important court documents pertaining to the estate. Not all issuers request this information, but many do, so it's helpful to have access if necessary.
In the unfortunate event of the user's demise, the credit card issuer cannot issue notices in the deceased's name to ensure repayment. Hence, they hold the next of kin or legal heirs responsible for repaying the outstanding amount.
Credit card debt doesn't follow you to the grave. It lives on and is either paid off through estate assets or becomes the joint account holder's or co-signer's responsibility.
When a loved one passes away, you'll have a lot to take care of, including their finances. It's important to remember that credit card debt does not automatically go away when someone dies. It must be paid by the estate or the co-signers on the account.
If there's no money in their estate, the debts will usually go unpaid. For survivors of deceased loved ones, including spouses, you're not responsible for their debts unless you shared legal responsibility for repaying as a co-signer, a joint account holder, or if you fall within another exception.
Credit reporting companies regularly receive notifications from the Social Security Administration about individuals who have passed away, but it's better to also notify them on your own to ensure no one applies for credit in the deceased's name in the meantime.
The credit card company may request a copy of the death certificate or any paperwork relating to the estate. This is a great opportunity for you to reiterate your request to close the account in writing. If the account is a joint account, the issuer will simply remove your loved one's name from the account.