Subject: Kentucky Sample Letter for Firm Refusal to Accept Late Return of Merchandise Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We appreciate your business and value your support as a loyal customer. However, we regret to inform you that we are unable to accept your request for a late return of merchandise, as per our policies. At [Company Name], we strive to provide our customers with exceptional products and services while maintaining fairness in our policies. Our return policy clearly states that any request for a return must be made within [number of days] days from the date of purchase. Unfortunately, your request falls outside this timeframe. We understand that there might be circumstances beyond your control that led to the delay in initiating the return process. However, to maintain consistency and fairness for all our customers, we must adhere to our established guidelines strictly. This ensures that we can offer the same level of service to all customers, without any exceptions. We encourage you to refer to our return policy, which is clearly stated on your purchase receipt or available on our website. This policy provides detailed information about our return procedures and timeframes. By adhering to these guidelines, we can promptly address any issues and provide suitable resolutions to our customers. In light of the circumstances explained above, we are unable to honor your request for a late return of the merchandise. We kindly request your understanding in this matter. We remain committed to providing you with exceptional service in the future, and should you have any other concerns or inquiries, please feel free to reach out to our customer service department. Our dedicated team will be more than happy to assist you. Once again, thank you for your support and understanding. We apologize for any inconvenience caused. We look forward to serving you again soon. Sincerely, [Your Name] [Your Position] [Company Name] Alternative types of Kentucky Sample Letter for Refusal to Accept Late Return of Merchandise could include: 1. Kentucky Sample Letter for Refusal to Accept Late Return of Damaged Merchandise 2. Kentucky Sample Letter for Refusal to Accept Late Return of Opened/Used Merchandise 3. Kentucky Sample Letter for Refusal to Accept Late Return of Customized/Personalized Merchandise.