Kentucky Sample Letter for Return of Late Payment and Denial of Discount

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0188LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Request for Return of Late Payment and Denial of Discount — Urgent Matter (Kentucky) Dear [Customer's Name], We hope this letter finds you well. We are writing to address an important matter regarding the payment for your recent purchase. As one of our valued customers, we appreciate your business and strive to provide top-notch products and services. We would like to bring to your attention that as of the date of this correspondence, your payment for invoice number [Invoice Number] remains unpaid. Our records indicate that the payment due date was [Due Date], and unfortunately, we have not received the payment within the agreed upon timeframe. We understand that unforeseen circumstances may have caused the delay in submitting your payment, and we are willing to accommodate such circumstances. However, it is essential to ensure timely payments to maintain a healthy business relationship. As per our company policy, we extend a [grace period, if applicable] to our customers for settling outstanding invoices. To avoid any further inconvenience, we kindly request that you remit the payment within [number of days, typically 7-10 days] from the date of this letter. We urge you to make the necessary arrangements at your earliest convenience, ensuring that the total outstanding amount of [Total Outstanding Amount] is paid in full. Furthermore, we regret to inform you that due to the late payment, we cannot grant the previously agreed-upon discount mentioned in the initial invoice. The discount was applied based on the understanding that the payment would arrive within the specified timeframe. However, as the payment was received late, the discount can no longer be honored. We understand that this may be disappointing news, but we must adhere to our payment policies to ensure fair and consistent treatment to all our customers. We assure you that once the payment is received and reconciled, we will continue to provide our outstanding products/services to you without any interruptions. To assist you in submitting the payment, we have enclosed a copy of the original invoice for your reference. Please make the payment payable to [Company Name] via a preferred method detailed in the invoice. Additionally, if you require any clarification or wish to discuss this matter further, please do not hesitate to contact our dedicated customer service representative at [Customer Service Contact Details]. We genuinely value your business and appreciate your prompt attention to this matter. We kindly request that you take immediate action to rectify the outstanding payment, ensuring our continued successful partnership. Failure to resolve this matter may result in further actions, which we sincerely hope to avoid. Thank you for your understanding and cooperation. We look forward to promptly resolving this issue and continuing our fruitful association. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [Contact Information]

Subject: Request for Return of Late Payment and Denial of Discount — Urgent Matter (Kentucky) Dear [Customer's Name], We hope this letter finds you well. We are writing to address an important matter regarding the payment for your recent purchase. As one of our valued customers, we appreciate your business and strive to provide top-notch products and services. We would like to bring to your attention that as of the date of this correspondence, your payment for invoice number [Invoice Number] remains unpaid. Our records indicate that the payment due date was [Due Date], and unfortunately, we have not received the payment within the agreed upon timeframe. We understand that unforeseen circumstances may have caused the delay in submitting your payment, and we are willing to accommodate such circumstances. However, it is essential to ensure timely payments to maintain a healthy business relationship. As per our company policy, we extend a [grace period, if applicable] to our customers for settling outstanding invoices. To avoid any further inconvenience, we kindly request that you remit the payment within [number of days, typically 7-10 days] from the date of this letter. We urge you to make the necessary arrangements at your earliest convenience, ensuring that the total outstanding amount of [Total Outstanding Amount] is paid in full. Furthermore, we regret to inform you that due to the late payment, we cannot grant the previously agreed-upon discount mentioned in the initial invoice. The discount was applied based on the understanding that the payment would arrive within the specified timeframe. However, as the payment was received late, the discount can no longer be honored. We understand that this may be disappointing news, but we must adhere to our payment policies to ensure fair and consistent treatment to all our customers. We assure you that once the payment is received and reconciled, we will continue to provide our outstanding products/services to you without any interruptions. To assist you in submitting the payment, we have enclosed a copy of the original invoice for your reference. Please make the payment payable to [Company Name] via a preferred method detailed in the invoice. Additionally, if you require any clarification or wish to discuss this matter further, please do not hesitate to contact our dedicated customer service representative at [Customer Service Contact Details]. We genuinely value your business and appreciate your prompt attention to this matter. We kindly request that you take immediate action to rectify the outstanding payment, ensuring our continued successful partnership. Failure to resolve this matter may result in further actions, which we sincerely hope to avoid. Thank you for your understanding and cooperation. We look forward to promptly resolving this issue and continuing our fruitful association. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [Contact Information]