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Under Kentucky law, the property owner can be held liable for fall injuries if one of three conditions exist: The property owner or manager negligently fails to reasonably maintain the premises. The property owner or manager creates an unreasonable hazard, which causes a visitor to fall and be injured.
You may also request a complaint form be sent to you by emailing the Consumer Protection Division or by calling our toll free number at 1-888-432-9257 and selecting option #3. Please leave your name and address and indicate whether your complaint is against a telemarketer, automobile dealer, or other type of business.
The KCPA protects Kentucky's citizens from "unfair, false, misleading, or deceptive acts or practices in trade or commerce." The Office of Consumer Protection enforces the Act by bringing lawsuits in the public interest to obtain civil penalties and consumer redress, including restitution and injunctive relief aimed at ...
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
Premises liability laws cover injuries that happen on someone else's property and are caused by some kind of unsafe condition. The injured party can typically file for compensation if the property owner, manager, or another responsible party was negligent and failed to prevent or correct the danger.
Put it in writing It is helpful to put your complaint in writing if you can. If this isn't something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write 'complaint' at the top of your letter or email, so there can be no doubt.
First, contact the business. If you are still not satisfied, contact the owner or the company's headquarters. If the business will not resolve a problem directly, consumers can file a complaint with the Office of the Attorney General, the Better Business Bureau, or a small claims court.