Massachusetts DID File Request (Request To Keeper of Records For File Information) is a document used to request access to records from the Division of Insurance (DID) in Massachusetts. The document includes the name and contact information of the individual or organization making the request, the type of records being requested (such as consumer complaints, reports, documents, hearing transcripts, and other records), and the reason for the request. The requestor must also include a statement of certification that the information requested will be used for a legitimate purpose. There are two types of Massachusetts DID File Request: one for individuals, and one for organizations. The individual request is for a single individual and is used to request information related to a specific individual. The organization request is for a business, institution, or other organization, and is used to request information related to the organization or its activities.