Dear [Client's Name], I hope this letter finds you in good health. I am writing to address an issue regarding an overpayment made in relation to our previous transaction. We value our clients' satisfaction and adhere to the highest ethical standards, which is why we are committed to rectifying any discrepancies promptly and efficiently. Upon thorough review of our records, it has come to our attention that you have inadvertently overpaid the amount of [$XX.XX] for the [product/service] purchased on [date]. We sincerely apologize for any inconvenience this may have caused you, and we are dedicated to returning the excess funds without any delay. Understanding the importance of timely resolutions, we have processed an immediate refund for the overpayment. The sum of [$XX.XX] has been authorized by our accounting department and will be directly credited back to your original payment method. Please note that depending on your financial institution, it may take a few business days for the refund to reflect in your account. We believe transparency is crucial in maintaining a healthy business relationship, and we assure you that additional measures have been implemented to prevent such overpayments in the future. Our team has conducted an internal review to identify any potential system gaps or errors that may have contributed to this oversight. We genuinely appreciate your understanding and patience throughout this process. Your satisfaction is our top priority, and we remain fully dedicated to providing you with the exceptional service you expect and deserve. If you have any further questions or concerns, please do not hesitate to contact our customer support team at [phone number] or [email address]. Our representatives will be more than happy to assist you and address any inquiries you may have. Once again, we sincerely apologize for any inconvenience caused, and thank you for your cooperation in resolving this matter. We value your patronage and look forward to serving you with utmost dedication in the future. Warm regards, [Your Name] [Your Position/Title] [Company Name] [Contact Information] Keywords: — Massachusetts sample letter for return of overpayment to client — Refund letter template for Massachusetts clients — Returning overpayment to client in Massachusetts — Overpayment refund process for Massachusetts clients — Dealing with client overpayment in Massachusetts — Massachusetts customer refund letter sample — Handling financial discrepancies with Massachusetts clients — Massachusetts business etiquette for returning overpayments — Massachusetts payment error resolution letter — Massachusetts customer satisfaction and prompt refund.