Subject: Our Sincere Apologies Regarding Your Late Payment Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. First and foremost, please accept our sincere apologies for the delay in payment on [due date]. We understand the inconvenience this has caused you and would like to assure you that resolving this matter promptly is of utmost importance to us. At [Your Company Name], we highly value our business relationship with you and take responsibility for any oversights on our part. We deeply regret the delay in processing your payment and the resulting inconvenience it has caused you. While we strive to maintain efficient financial operations, on rare occasions, unforeseeable circumstances beyond our control can lead to unfortunate delays. However, we give our assurance that we have taken immediate measures to rectify the delay and prevent such incidents from occurring in the future. Rest assured, your payment has been processed and will be credited to your account within [specific timeframe]. Additionally, we would like to offer our sincerest apologies by waiving any late fees or charges that may have been incurred due to this delay. We understand the importance of reliable and prompt services in maintaining our strong business relationship with you, and we pledge to make every effort to avoid any delays in the future. Your trust means everything to us, and we genuinely appreciate your understanding and patience in this matter. We deeply value your continued patronage and assure you that we are committed to working towards even better customer satisfaction. If there are any further issues or concerns, please do not hesitate to contact our customer service team at [customer service number] or email us at [customer service email]. We are available to address your queries and provide any additional assistance you may require. Once again, please accept our sincere apologies for any inconvenience caused. We genuinely appreciate your business and look forward to serving you promptly in all future transactions. Thank you for your time and understanding. Sincerely, [Your Name] [Your Title] [Your Company Name]
Massachusetts Sample Letter for Apology for Late Payment - Friendly
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