Massachusetts Sample Letter for Pending Complaint Dear [Recipient's Name], I am writing this letter to bring to your attention a pending complaint regarding [briefly mention the issue]. I have recently experienced [describe the problem in detail, including any specific incidents or relevant facts]. As a resident of Massachusetts, I am aware of the consumer protection laws that safeguard the rights of consumers like me. Under the Massachusetts Consumer Protection Act, I believe my rights have been violated, and I am entitled to a fair resolution. I have made attempts to resolve this matter directly with the concerned party but have not received a satisfactory response so far. I have attached any supporting documents, such as receipts, photographs, or correspondence, that attest to my efforts to address this issue. Based on the information available, I kindly request your intervention in resolving this matter. I trust that you will take appropriate actions to ensure a fair and just resolution. Please provide me with an update on your investigation, and let me know the steps that will be taken to address this complaint. I would like to highlight that the Consumer Assistance Unit of the Massachusetts Office of the Attorney General is responsible for investigating consumer complaints and taking legal action when necessary. Hence, I submit this complaint with the hope that it will receive your prompt attention and resolution. If there are any additional forms, documents, or information required to process this complaint, please inform me at your earliest convenience. I am fully committed to providing any necessary support to assist in your investigation. Thank you for your time and attention to this matter. I anticipate a timely resolution in accordance with the consumer protection laws of Massachusetts. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone number] [Email address] Types of Massachusetts Sample Letters for Pending Complaint: 1. Massachusetts Sample Letter for Pending Complaint — Consumer Protection Violation 2. Massachusetts Sample Letter for Pending Complaint — Defective Product 3. Massachusetts Sample Letter for Pending Complaint — Fraudulent Business Practices 4. Massachusetts Sample Letter for Pending Complaint — Unfair Billing or Pricing 5. Massachusetts Sample Letter for Pending Complaint — Contract Breach 6. Massachusetts Sample Letter for Pending Complaint — Poor Customer Service 7. Massachusetts Sample Letter for Pending Complaint — Failure to Deliver Promised Services 8. Massachusetts Sample Letter for Pending Complaint — Unresolved Warranty Issue Please note that the above list is not exhaustive and can be adapted based on the specific nature of the pending complaint.