Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
Subject: Letter of Concern Regarding Slip and Fall Accident at Your Store [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Date] [Store Name] [Store Address] [City, State, ZIP Code] Dear [Store Manager/Owner], I hope this letter finds you in the best of health and prosperity. My purpose in writing today is to bring to your attention a distressing incident that occurred at your store on [date of the accident]. On that day, I visited your establishment as a loyal customer, looking forward to a pleasant shopping experience. Unfortunately, what began as a routine visit took a turn for the worse when I had an unexpected slip and fall incident on your premises. This incident not only caused me physical injury but also resulted in emotional distress and incurred medical expenses. Allow me to provide you with a detailed account of the unfortunate events. [Describe the incident in an objective manner, mentioning the location and circumstances leading up to the slip and fall accident.] As a direct result of this incident, I suffered injuries including [describe your injuries in detail]. Moreover, the incident has caused me significant pain and discomfort, hindering my ability to carry out regular daily activities and resulting in additional medical costs for treatment and rehabilitation. Given my loyalty as a customer of your store and recognizing the importance you place on customer satisfaction, I am confident that you share my concern and will take immediate action to address the circumstances that led to my slip and fall accident. It is crucial that you understand the impact this incident has had on my life and the lasting effect it may have on my perception of your store. I kindly request that you promptly investigate the circumstances of my accident, including reviewing any available surveillance footage, incident reports, or witness statements. This will allow you to understand the situation fully and help prevent similar accidents from occurring in the future. I implore you to take the necessary steps to ensure the utmost safety and wellbeing of your customers and employees within your premises. Furthermore, I kindly ask that you reimburse me for the medical expenses incurred as a direct result of my slip and fall accident at your store. I have attached copies of relevant medical bills, receipts, and any other supporting documents for your reference. Such compensation will not only alleviate the financial burden caused by this incident but also demonstrate your commitment to addressing the consequences of your store's negligence. I trust that you will recognize the importance of this matter and respond promptly. I would appreciate a written acknowledgment of this letter within [reasonable timeframe]. This will provide me with assurance that you take this incident seriously and are committed to addressing the concerns outlined herein. Please consider this letter as an effort on my part to resolve this matter amicably before considering further legal action. However, if my concerns and reasonable compensation requests remain unaddressed, I regrettably may have no choice but to pursue legal recourse in defending my rights as an injured customer. Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution to this unfortunate incident. Yours sincerely, [Your Name]
Subject: Letter of Concern Regarding Slip and Fall Accident at Your Store [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Date] [Store Name] [Store Address] [City, State, ZIP Code] Dear [Store Manager/Owner], I hope this letter finds you in the best of health and prosperity. My purpose in writing today is to bring to your attention a distressing incident that occurred at your store on [date of the accident]. On that day, I visited your establishment as a loyal customer, looking forward to a pleasant shopping experience. Unfortunately, what began as a routine visit took a turn for the worse when I had an unexpected slip and fall incident on your premises. This incident not only caused me physical injury but also resulted in emotional distress and incurred medical expenses. Allow me to provide you with a detailed account of the unfortunate events. [Describe the incident in an objective manner, mentioning the location and circumstances leading up to the slip and fall accident.] As a direct result of this incident, I suffered injuries including [describe your injuries in detail]. Moreover, the incident has caused me significant pain and discomfort, hindering my ability to carry out regular daily activities and resulting in additional medical costs for treatment and rehabilitation. Given my loyalty as a customer of your store and recognizing the importance you place on customer satisfaction, I am confident that you share my concern and will take immediate action to address the circumstances that led to my slip and fall accident. It is crucial that you understand the impact this incident has had on my life and the lasting effect it may have on my perception of your store. I kindly request that you promptly investigate the circumstances of my accident, including reviewing any available surveillance footage, incident reports, or witness statements. This will allow you to understand the situation fully and help prevent similar accidents from occurring in the future. I implore you to take the necessary steps to ensure the utmost safety and wellbeing of your customers and employees within your premises. Furthermore, I kindly ask that you reimburse me for the medical expenses incurred as a direct result of my slip and fall accident at your store. I have attached copies of relevant medical bills, receipts, and any other supporting documents for your reference. Such compensation will not only alleviate the financial burden caused by this incident but also demonstrate your commitment to addressing the consequences of your store's negligence. I trust that you will recognize the importance of this matter and respond promptly. I would appreciate a written acknowledgment of this letter within [reasonable timeframe]. This will provide me with assurance that you take this incident seriously and are committed to addressing the concerns outlined herein. Please consider this letter as an effort on my part to resolve this matter amicably before considering further legal action. However, if my concerns and reasonable compensation requests remain unaddressed, I regrettably may have no choice but to pursue legal recourse in defending my rights as an injured customer. Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution to this unfortunate incident. Yours sincerely, [Your Name]