Subject: Massachusetts Sample Letter for Illegible Money Order Dear [Sender's Name], I hope this letter finds you well. I am writing to address an issue concerning an illegible money order that I recently received from your esteemed institution. I am a resident of Massachusetts and want to ensure that this matter is resolved promptly and efficiently. Firstly, I would like to express my appreciation for the efficiency and reliability of your financial services. Over the years, I have had numerous positive experiences with your establishment. However, on this particular occasion, I encountered a problem when I received an illegible money order from your institution. The money order in question contains smeared or faded ink, making the amount and payee information impossible to ascertain. Due to the illegibility, I am unable to deposit or negotiate the money order effectively. Therefore, I kindly request your assistance in rectifying this issue. In order to resolve this matter, I kindly ask that you take the following actions: 1. Provide a detailed explanation: Please explain the reasons behind the illegible money order. Understanding the cause will help me prevent such issues in the future. 2. Reissue a legible money order: Please issue a new money order for the original amount, ensuring clear and accurate printed details, including the payee and the amount. 3. Provide instructions for return: Kindly instruct me on how to return the illegible money order to your institution. I will make every effort to return it promptly to facilitate the resolution process. 4. Expedite the process: Considering the inconvenience and potential financial implications caused by this situation, I would greatly appreciate your prompt attention to resolve the matter. 5. Contact information: Please provide your contact information, including a direct phone number and email address, to facilitate communication regarding this issue. I trust that your institution takes customer satisfaction seriously and will promptly address this matter to ensure a positive resolution. I have always held your financial services in high regard and believe that this occurrence is an isolated incident. In closing, I kindly request that you investigate this matter urgently and provide me with a legible replacement money order as soon as possible. I would like to emphasize my eagerness to continue using your services and maintain a positive relationship with your esteemed institution. Thank you for your immediate attention to this matter. I look forward to receiving a response within [reasonable time frame] to resolve this issue satisfactorily. Please do not hesitate to reach out if you require any further information or clarification from my end. Yours faithfully, [Your Name] [Your Address] [City, State, ZIP Code] [Phone number] [Email Address]