Massachusetts Notice of Violation of Fair Debt Act - Improper Contact at Work
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How to fill out Massachusetts Notice Of Violation Of Fair Debt Act - Improper Contact At Work?
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FAQ
Don't be surprised if debt collectors slide into your DMs. A new rule allows debt collectors to contact you on social media, text or email not just by phone. The rule, which was approved last year by the Consumer Financial Protection Bureau's former president Kathleen L. Kraninger, took effect Tuesday, Nov.
The law makes it illegal for debt collectors to harass debtors in other ways, including threats of bodily harm or arrest. They also cannot lie or use profane or obscene language. Additionally, debt collectors cannot threaten to sue a debtor unless they truly intend to take that debtor to court.
You'll be pleased to hear that debt collectors cannot legally come to your place of work to request money. The reason this is illegal is because it increases the chance of them divulging that you are in debt to third parties and this is not allowed.
This means that debt collectors cannot harass you in-person at your work. However, a debt collector, like a credit card company, may call you at work, though they can't reveal to your co-workers that they are debt collectors. If you ask the debt collector not to contact you at work, by law they must stop.
Simply tell the debt collector that your employer doesn't want them calling your job or that you're not allowed to receive personal calls at work. Once the debt collector is aware of either situation, they are legally required to stop calling you at work.
This means that debt collectors cannot harass you in-person at your work. However, a debt collector, like a credit card company, may call you at work, though they can't reveal to your co-workers that they are debt collectors. If you ask the debt collector not to contact you at work, by law they must stop.
The FDCPA forbids harassing, oppressive, and abusive conductno matter what kind of communication media the debt collector uses. So, this prohibition applies to in-person interactions, telephone calls, audio recordings, paper documents, mail, email, text messages, social media, and other electronic media.
Can a Debt Collector Email Me at Work? Generally, under the CFPB's final rule, a debt collector can't communicate or attempt to communicate with you by sending an email to an email address that the debt collector knows is a work email address, subject to some exceptions.
The Administration of Justice Act prevents debt collectors from being allowed to harass you.
It's not necessarily illegal for a debt collector to call you at work, but the FDCPA prohibits debt collection calls to your job if the debt collector "has reason to know" that your employer forbids those calls. (15 U.S.C. § 1692c).