Subject: Apology for an Error in Advertising — Maryland Sample Letters Dear [Recipient's Name], I am writing this letter with utmost regret and sincere apology regarding an error that occurred in our recent advertisement campaign. As a reputable company in Maryland, we take full responsibility for this oversight and assure you that immediate actions have been taken to rectify the situation. Type 1: Formal Apology — Incorrect Product Specifications We deeply regret the confusion caused by an error in our recent advertisement concerning the specifications of our product [Product Name]. In our advertisement, we unintentionally misrepresented the features and functionality, leading to misinformation. Please accept our apologies for any inconvenience caused, as we strive to provide accurate information to our valued customers at all times. Type 2: Formal Apology — Misleading Price Display We sincerely apologize for any confusion caused by an error in our advertising campaign. Unfortunately, the price displayed in our recent advertisement for [Product/Service Name] was incorrect due to unforeseen circumstances. We understand the frustration this may have caused, and we assure you that we are actively working to prevent such errors from occurring in the future. Type 3: Formal Apology — Omission of Essential Information Please accept our sincere apologies for a critical omission in our advertising materials related to the upcoming [Event/Service] in Maryland. We failed to include essential details such as the event's location, date, or any other pertinent information required for potential attendees. We deeply regret any inconvenience caused and assure you that the necessary steps have been taken to provide the correct information as soon as possible. In light of the above error and to resolve any concerns you may have, we have already taken the following measures: 1. Corrective Action: The error has been promptly identified by our vigilant team, and necessary corrections have been made to prevent further dissemination of the incorrect advertisement. 2. Public Clarification: We have issued a public clarification notice through various media channels, wherein we apologize for the error and provide the correct information to rectify any confusion caused. 3. Enhanced Quality Control: Our advertising processes are being thoroughly reviewed to implement additional quality control measures to avoid similar errors in the future. We will be conducting a comprehensive review with our advertising team to reinforce our commitment to delivering accurate and reliable information in our future campaigns. Once again, please accept our sincerest apologies for any inconvenience caused by the error in our advertisement. We value your patronage and are truly sorry for any confusion or frustration this may have caused. We hope that you can understand that mistakes do happen occasionally, and we are fully committed to learning from them and improving our services. If you have any further questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated customer service team at [Contact Information]. We genuinely appreciate your understanding and continued support, and we look forward to serving you better in the future. Thank you for taking the time to read our letter and once again, please accept our heartfelt apologies. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Contact Information]