[Your Name] [Your Address] [City, State, Zip] [Email Address] [Phone Number] [Date] [Guest's Name] [Guest's Address] [City, State, Zip] Dear [Guest's Name], I hope this letter finds you in good health and high spirits. My name is [Your Name], and I am writing on behalf of [Hotel Name]. We sincerely thank you for choosing our hotel as your preferred accommodation during your recent visit to Maine. Your satisfaction is our top priority, and we would like to ensure that your experience at our establishment exceeded your expectations. At [Hotel Name], we constantly strive to provide exceptional service to all our guests, and your feedback serves as a valuable tool for us to improve our standards. We kindly request a few minutes of your time to share your thoughts and feedback regarding your stay with us. We highly appreciate your time and insights. Your opinion matters to us, and we would love to hear your thoughts on the following aspects of your stay: 1. Check-in Process: — Was the check-in process smooth and efficient? — Did our staff make you feel welcomed and valued? 2. Room Accommodations: — How would you rate the cleanliness and comfort of your room? — Were the amenities provided up to your expectations? — Any suggestions for improvement? 3. Customer Service: — Did our staff address your requests and inquiries promptly and professionally? — Was the concierge service helpful in providing local information and recommendations? — Any specific staff member you would like to commend for their exceptional service? 4. Dining Services: — How was your experience at our on-site restaurant? (If applicable) — Were the food quality and presentation satisfactory? 5. Overall Experience: — Would you recommend our hotel to friends and family? — Is there anything else you'd like to share about your stay? Your valuable feedback will enable us to make the necessary improvements to better serve you and our future guests. We appreciate your trust and assure you that your comments will be taken into serious consideration. On behalf of the entire team at [Hotel Name], we extend our heartfelt gratitude for choosing our hotel for your stay in Maine. We are committed to providing impeccable service and exceeding your expectations during your next visit. If you have any further inquiries or require assistance, please do not hesitate to contact me at [Phone Number], or simply reply to this email. We are always at your disposal. Once again, thank you for being our valued guest, and we look forward to welcoming you back to [Hotel Name] in the future. Warm regards, [Your Name] [Your Title/Position] [Hotel Name]