Maine Sample Letter for Response to Employee Complaint about Smoking Dear [Employee's Name], I hope this letter finds you well. I recently received your complaint regarding smoking in the workplace. I understand that this is a serious matter and would like to address it promptly. First and foremost, I want to assure you that your concerns are valued and taken seriously. The well-being and comfort of our employees are of utmost importance to us. We strive to maintain a healthy and conducive work environment for everyone. Regarding the issue of smoking, I would like to inform you that our company adheres to the policies and regulations set forth by the State of Maine. As you might be aware, Maine has guidelines in place to protect individuals from secondhand smoke exposure and to promote a smoke-free environment. In accordance with these regulations, smoking is strictly prohibited within the premises of our workplace. We have designated smoking areas outside the building, which are equipped with appropriate ashtrays and disposal facilities. I understand that you mentioned witnessing individuals smoking in non-designated areas. Rest assured, I have notified the management team about this complaint, and they will be conducting a thorough investigation. We will not tolerate any violations of our smoking policy, and appropriate actions will be taken against any employees found in breach of these rules. To reaffirm our commitment to promoting a smoke-free workplace, we will organize a refresher training session for all our employees. This training will reinforce the importance of respecting the smoking guidelines. Additionally, we will ensure that adequate signage is prominently displayed throughout the premises, highlighting the prohibition of smoking in non-designated areas. Your feedback plays a crucial role in enhancing our work environment, and we appreciate you bringing this matter to our attention. We value your dedication to your work and want you to feel comfortable and safe at all times within our organization. If you have any further concerns or suggestions regarding this matter or any other issue, please do not hesitate to reach out to me directly or speak with a member of the management team. We are here to address your concerns and find appropriate solutions. Thank you once again for your diligence in bringing this issue to our attention. We are committed to creating a healthy and smoke-free workplace for everyone. Sincerely, [Your Name] [Your Position] [Company Name]