Maine Supplemental Services Agreement is a legally binding document that outlines the terms and conditions of the partnership between PCSupport.com, Inc. and Go Figure Technology. This agreement supplements the existing main agreement between the two companies and provides additional services and provisions that are specific to the state of Maine. Some key points covered in the Maine Supplemental Services Agreement include: 1. Scope of Services: The agreement clearly defines the specific supplemental services that PCSupport.com, Inc. will provide to Go Figure Technology in Maine. These services may include technical support, software installation, system maintenance, and troubleshooting. 2. Performance Standards: The agreement sets out the performance standards and expectations that PCSupport.com, Inc. must meet while delivering the supplemental services. This ensures that the services provided meet the quality and reliability standards required by Go Figure Technology. 3. Service Hours: The agreement specifies the service hours during which PCSupport.com, Inc. will be available to provide assistance to Go Figure Technology. This ensures that support is accessible at the times when it is most needed by Go Figure Technology. 4. Response Time: The agreement establishes the maximum response time within which PCSupport.com, Inc. must respond to support requests made by Go Figure Technology. This ensures that any technical issues are addressed promptly, minimizing downtime and disruptions to Go Figure Technology's operations. 5. Payment Terms: The agreement outlines the payment terms and any additional fees associated with the supplemental services provided by PCSupport.com, Inc. Go Figure Technology is responsible for compensating PCSupport.com, Inc. according to the agreed-upon rates and payment schedule. Additionally, there may be different types of Maine Supplemental Services Agreements between PCSupport.com, Inc. and Go Figure Technology, depending on the specific services required or the duration of the agreement. These variations could include agreements for ongoing technical support, periodic system maintenance agreements, or agreements for specialized services such as data backup and recovery. Overall, the Maine Supplemental Services Agreement between PCSupport.com, Inc. and Go Figure Technology ensures that both parties have a clear understanding of the additional services provided and the associated terms and conditions specifically tailored to their operations in the state of Maine.