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Complaints can be submitted in the following ways: Online: .michigan.gov/DIFScomplaints. Email: DIFScomplaints@michigan.gov. Fax: 517-284-8853. Mail: Department of Insurance and Financial Services. ... Contact DIFS toll-free at 877-999-6442 to request a complaint form to be sent to you via mail, email or fax.
Tips for writing a successful complaint letter Structure. ... Address the letter to a real person. ... Be honest and straightforward. ... Maintain a firm but respectful tone, and avoid aggressive, accusing language. ... Include your contact information. ... Tell them what you want. ... Do not threaten action. ... Keep copies and records.
My complaint is that [list what you think went wrong or wasn't done properly. Be as clear as you can. It can help to make it short and to the point]. This situation has caused me [describe the impact this issue has had on you, your family or others who have been affected by the problem].
The current officeholder is Anita Fox.
Mail or Fax: To file a complaint by mail or fax, fill out this general insurance complaint form and send it to the address or fax number listed at the top of the form. Questions: Direct your questions to the division's phone line at 877-999-6442 or email any questions to DIFScomplaints@michigan.gov.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
DIFS regulates banks, credit unions, insurance companies, insurance agents, insurance agencies, mortgage licensees, and consumer finance-related entities. Learn more about DIFS.