Michigan Sample Letter for Confirmation of Telephone Report of Problem

• Category: Letters - Nonlegal - Confirmation
• State: Multi-State
• Control #: US-0295LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Company/Organization Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing to confirm our recent telephone conversation regarding the problem I encountered with [mention the product or service]. I appreciate the time you took to address my concerns and provide me with the relevant information to resolve the issue. I would like to reiterate the details of our conversation to ensure clarity and to have a written record for future reference. Please find below a summary of the problem discussed: 1. Nature of the problem: [Describe the issue you encountered with the product/service in detail.] 2. Date and time of the incident: [Mention the date and approximate time when the problem occurred.] 3. Actions taken on my part: [Describe any troubleshooting steps you attempted or actions you took to rectify the issue.] During our conversation, you assured me that the matter will be resolved promptly. To ensure a proper follow-up, could you kindly provide me with an estimated timeline for resolving the issue? Additionally, please inform me of any further steps or documentation required from my end to expedite the process. I must commend you for your professionalism and attentiveness during our telephone conversation. Your willingness to assist has demonstrated the level of commitment [Company/Organization Name] has towards its customers. As a long-standing customer, I sincerely appreciate your dedication to providing exceptional service. In the meantime, as I eagerly await the resolution of this matter, please do not hesitate to contact me should you require any additional information or if there are any updates regarding the status of my complaint. I look forward to a satisfactory resolution to the problem and to maintaining a positive relationship with [Company/Organization Name]. Thank you for your attention to this matter. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Company/Organization Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing to confirm our recent telephone conversation regarding the problem I encountered with [mention the product or service]. I appreciate the time you took to address my concerns and provide me with the relevant information to resolve the issue. I would like to reiterate the details of our conversation to ensure clarity and to have a written record for future reference. Please find below a summary of the problem discussed: 1. Nature of the problem: [Describe the issue you encountered with the product/service in detail.] 2. Date and time of the incident: [Mention the date and approximate time when the problem occurred.] 3. Actions taken on my part: [Describe any troubleshooting steps you attempted or actions you took to rectify the issue.] During our conversation, you assured me that the matter will be resolved promptly. To ensure a proper follow-up, could you kindly provide me with an estimated timeline for resolving the issue? Additionally, please inform me of any further steps or documentation required from my end to expedite the process. I must commend you for your professionalism and attentiveness during our telephone conversation. Your willingness to assist has demonstrated the level of commitment [Company/Organization Name] has towards its customers. As a long-standing customer, I sincerely appreciate your dedication to providing exceptional service. In the meantime, as I eagerly await the resolution of this matter, please do not hesitate to contact me should you require any additional information or if there are any updates regarding the status of my complaint. I look forward to a satisfactory resolution to the problem and to maintaining a positive relationship with [Company/Organization Name]. Thank you for your attention to this matter. Yours sincerely, [Your Name]