Subject: Notice of Non-Payment and Proposal for Account Withdrawal — Urgent Action Required [Client Name] Dear [Client Name], I hope this message finds you well. We regret to inform you that your account with [Your Company Name] is currently overdue, with a balance of [Amount Due]. Despite our attempts to remind you of the outstanding payment, we have not received any response. Account Status: Account Number: [Account Number] Outstanding Balance: [Amount Due] Due Date: [Due Date] We understand that unforeseen circumstances can sometimes lead to temporary financial challenges. However, as a service provider, it is crucial for us to receive timely payments to ensure the smooth operation and continuity of our services to all our valued clients. Please note that your current payment delay not only affects our ability to sustain high-quality service provision but also disrupts the financial stability of our business. We kindly request your immediate attention to this matter. To address this issue, we propose the following options for settling your account: 1. Full Payment Option: In this scenario, we request that you settle the outstanding balance of [Amount Due] in full before [New Deadline — A minimum of 7 days from the date of this letter]. Upon receipt of the complete payment, we will promptly update your account status as "Paid in Full." 2. Flexible Payment Plan Option: If your financial situation restricts you from making a full payment at the moment, we are open to negotiating a mutually agreed-upon payment plan to facilitate the settlement of the outstanding balance. Kindly respond to this letter within [Deadline for Response] to explore this option further. However, if we do not receive any response within the specified timeframe, we will have no choice but to proceed with stronger actions to recover the overdue amount. These actions may include, but are not limited to, engaging a collection agency or pursuing legal measures to resolve the matter. We believe that amicably resolving this issue is in the best interest of both parties. Our shared commitment to fulfilling our respective obligations strengthens our business relationship, allowing us to continue serving you effectively. To discuss this matter further or to seek clarification, please contact our accounts department at [Account Department Contact Information] at your earliest convenience. We are available [Days and Hours of Operation] to address any concerns you may have. Thank you for your immediate attention to this matter, and we hope to resolve this situation promptly. Yours sincerely, [Your Name] [Your Position/Designation] [Your Company Name] [Contact Information]