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The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
All complaints should be submitted using our Consumer Complaint form. Send by regular mail or fax as listed above. If you have any questions, please call the Consumer Protection Division Monday through Friday from AM to PM at 517-335-7599 or toll free 877-765-8388.
This legislation only protects the consumer when they are dealing with a Trader, defined as ?a person acting for purposes relating to that person's trade, business, craft or profession, whether acting personally or through another person acting in the trader's name or on the trader's behalf?.
This Act applies to every contract for goods or services entered into between a consumer and a merchant in the course of his business.
The law applies to businesses in Michigan that participate in trade or commerce. If an unlawful act conducted by a business causes injury or loss to a consumer, the consumer has the right to take legal action and file a civil suit against the offending business.
By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.
Consumer law provides protection to the consumer against issues like fraud or mis-selling when they purchase a product or service. Consumer markets have to abide by the rules and regulations of this directive.
The Consumer Credit Protection Act Of 1968 (CCPA) protects consumers from harm by creditors, banks, and credit card companies. The federal act mandates disclosure requirements that must be followed by consumer lenders and auto-leasing firms.