Subject: REQUEST FOR REPLACEMENT OF DAMAGED MERCHANDISE — Minnesota Sample Letter Dear [Supplier/Distributor/Store Manager's Name], I am writing to inform you about the unfortunate condition in which I received the merchandise I recently purchased from your store in Minnesota. I encountered considerable disappointment when I unpacked the order, only to discover that the item I received was damaged beyond use or repair. Let me give you the necessary details regarding the purchase and the damaged merchandise: 1. Order Date: [Date] 2. Order Number: [Order Number] 3. Product Name: [Product Name] 4. Product Code: [Product Code] 5. Shipment Tracking Number: [Tracking Number] Upon careful inspection, I noticed the following issues with the received merchandise: [List all damages, defects, or problems encountered]. The nature of these damages appears to be the result of mishandling during transportation, as the packaging itself remained intact. I assure you that I have diligently followed the unpacking instructions provided. I am genuinely disappointed as I explicitly expected the merchandise to be in perfect condition upon delivery. As a valued customer, I kindly request an immediate replacement of the damaged item. Enclosed with this letter, please find the following supporting documents: 1. Photographs of the damaged merchandise [Include attachments] 2. Copy of the original order confirmation 3. Copy of the shipment invoice/receipt 4. Any additional relevant documents regarding the purchase Please consider this an official request for replacement, as it aligns with the consumer rights as outlined by the Minnesota Consumer Protection Division. According to [cite relevant Minnesota Consumer Law or Regulation], consumers are entitled to receive undamaged products that meet reasonable quality standards. I kindly request you to expedite the replacement process by shipping a new, undamaged item as soon as possible. I would appreciate it if you provide me with a tracking number for the replacement shipment so that I can easily monitor its progress. Additionally, please note that I expect all costs associated with the return of the damaged merchandise to be covered by your company. Kindly provide instructions for the return shipment and ensure that any shipping labels or necessary documents are included. I appreciate your prompt attention to this matter and request that you respond to this letter within [reasonable timeframe] with confirmation of the replacement shipment and any related instructions. Thank you for your cooperation, and I look forward to receiving the replacement item soon. I trust that this incident is an exception and that your company values customer satisfaction. Should you require any further information or have any questions, please do not hesitate to contact me at [your contact information]. I am available during regular business hours and will be happy to address any concerns you may have. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address] -------------------------- Types of Minnesota Sample Letter for Request for Replacement of Damaged Merchandise: 1. Minnesota Sample Letter for Request for Replacement of Damaged Merchandise — Consumer-Purchased Goods 2. Minnesota Sample Letter for Request for Replacement of Damaged Merchandise — Warranty Claim 3. Minnesota Sample Letter for Request for Replacement of Damaged Merchandise — Product Exchange Request 4. Minnesota Sample Letter for Request for Replacement of Damaged Merchandise — Defective Merchandise Return 5. Minnesota Sample Letter for Request for Replacement of Damaged Merchandise — Manufacturer DefectClaiiiiiiiiiim.im