Minnesota Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0626LR
• Format: Word; Rich Text

Description

Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

Subject: Serious Slip and Fall Accident at [Store Name] — Urgent Attention Required [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Store Manager's Name] [Store Name] [Store Address] [City, State, ZIP Code] Dear [Store Manager's Name], I hope this letter finds you well. I am writing to bring to your attention a distressing incident that occurred at your store on [Date] resulting in a severe slip and fall accident which caused significant physical injuries to myself. On the aforementioned date, I entered your premises as a valued customer, excited about my shopping experience at [Store Name]. However, due to a hazardous condition present within the store, my visit quickly took a turn for the worse. As I was strolling through the [specific area of the store where the incident occurred], I unexpectedly slipped on a slippery surface, which caused me to lose my balance and fall to the ground violently. This unexpected fall resulted in excruciating pain, physical distress, and subsequent medical treatment. I would like to emphasize that this incident could have easily been avoided had the necessary precautions been taken by your store management. It is imperative for businesses such as yours to ensure the safety and well-being of your customers, providing a hazard-free environment for everyone who comes through your doors. Moreover, I would kindly request you to undertake a thorough investigation into this matter, focusing on the overall conditions of the store, particularly in the area where the accident occurred. I believe it is crucial for your store to identify and rectify any potentially dangerous conditions that contributed to my unfortunate accident. Additionally, I urge you to take prompt action to prevent similar accidents from happening in the future, outlining clear steps and improvements which will prioritize customer safety. Considering the severe physical injuries sustained, as well as the financial implications this has caused, I request that you kindly provide me with the necessary information and claim procedures for filing a compensation claim for my medical expenses, lost wages, pain and suffering, and any other related damages endured as a result of this incident. To assist with the claim process, I have attached copies of all relevant documents, including medical reports, bills, and photographs of the hazardous area. I would appreciate it if you could acknowledge receipt of this letter within five business days and commence the investigation immediately. Furthermore, I expect to receive a satisfactory response addressing my concerns, along with a clear course of action to resolve this matter at the earliest convenience. Please note that I am also consulting with legal counsel to explore all available avenues to ensure appropriate actions are taken to rectify the situation and to protect my rights as an injured customer. I sincerely hope that we can resolve this matter amicably, avoiding any escalation. I thank you in advance for your immediate attention and cooperation in this matter. Kindly reply to this letter by [Date] to enable the necessary actions to be undertaken. Yours sincerely, [Your Name]