Subject: Urgent Notice Regarding Outstanding Account Balance [Your Company Name] [Your Address] [City, State, ZIP Code] [Contact Number] [Email Address] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Re: Statement of Services for Past Due Account Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We are writing to bring your attention to the current status of your account with [Your Company Name]. It has come to our attention that there is an outstanding balance on your account, which is now considered past due. At [Your Company Name], we value our customers and strive to maintain strong relationships built on trust and mutual benefit. Consequently, we want to assist you in resolving this matter promptly so that we can continue to provide you with uninterrupted services. According to our records, the services provided to you during the billing period from [Billing Period Start Date] to [Billing Period End Date] have not been fully paid for. The total outstanding amount on your account, including late payment fees of [Late Payment Fees], currently stands at [Total Amount Due]. We understand that situations may arise that can lead to delays in making payments. Therefore, we strongly encourage you to review your records and verify the accuracy of the aforementioned charges. If you find any discrepancies or believe there is a mistake, please do not hesitate to contact our customer service department at [Contact Number] or via email at [Email Address]. We are committed to resolving any issue promptly and fairly. To clear your account balance and prevent further escalation of the matter, we kindly request you to remit the full payment of [Total Amount Due] within [Number of Days] days of receiving this letter. You can conveniently make the payment by [Accepted Payment Methods]. If, by any chance, you are experiencing financial difficulties that prevent you from settling the entire outstanding amount at once, we are open to discussing alternative payment arrangements. Please contact our financial assistance department at [Contact Number] to explore possible options and develop a mutually agreeable repayment plan. Please note that failure to rectify this matter within the specified time frame may result in the escalation of your delinquent account status, potential credit reporting, and the imposition of additional collection or legal actions. We value your business and want to work with you to find a resolution. Our team is here to assist you and provide any clarification or support you may require. Should you have any questions or need further information, please do not hesitate to reach out to us. Thank you for your prompt attention to this matter. We look forward to a speedy resolution and the continued opportunity to serve you. Yours sincerely, [Your Name] [Your Position] [Your Company Name]