Subject: Upcoming Temporary Interruption of Service — Important Notice for Residents of Missouri Dear valued customer, We hope this message finds you well. We are writing to inform you about an upcoming temporary interruption of service taking place in Missouri. We apologize for any inconvenience this may cause and would like to provide you with all the essential details. In the coming weeks, our company will be performing necessary maintenance and upgrades to improve the quality and reliability of our service in your area. As a result, there will be a temporary interruption of services provided by us. Please be assured that we are committed to completing these improvements as quickly and efficiently as possible to minimize any disruption you may experience. Types of Temporary Interruptions: 1. Scheduled Maintenance Interruption: This type of temporary interruption is planned and allows us to perform regular maintenance, upgrades, or enhancements to our network infrastructure. These interruptions are scheduled well in advance and usually take place during non-peak hours to minimize the impact on our customers. 2. Emergency Service Interruption: In rare instances, unforeseen circumstances such as severe weather conditions, equipment failures, or other unavoidable events may require an emergency interruption of service. Our team will work diligently to resolve the issue as quickly as possible and restore services promptly. Key Information to Remember: 1. Date and Time: We will provide you with a separate notification stating the exact date and time when the temporary interruption will commence. This allows you to plan and make necessary arrangements during the service downtime. 2. Duration: The duration of the temporary interruption will also be specified in the separate notification. We understand the inconvenience this may cause and will strive to keep the interruption as brief as possible, typically lasting a few hours but occasionally extending to a day or two for more extensive upgrades. 3. Alternative Options: In case you require immediate assistance or have any urgent concerns during the temporary service interruption, we encourage you to contact our dedicated support team. They will be available to address your queries, provide guidance, or offer any temporary alternative solutions if available. We sincerely apologize for any inconvenience caused by this temporary interruption of service. Our commitment is to continuously improve our network infrastructure, ensuring that you receive the highest quality service in the long run. We appreciate your patience and understanding during this period. Thank you for being a valued customer. If you have any further questions or require additional information, please don't hesitate to reach out to our customer service department. Best regards, [Your Company Name] [Your Contact Information]