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The outsourcing agreement should also cover: The term. ... The outsourced services and level of service by the supplier. ... Pricing and charging. ... The transfer of employees. ... Asset transfers. ... Intellectual property rights. ... Data protection. ... Warranties and liability clauses.
How to Prepare Your Company for Outsourcing Step 1: Define your goals. ... Step 2: Plan the budget. ... Step 3: Document the requirements. ... Step 4: Choose the right outsourcing partner. ... Step 5: Choose the suitable outsourcing model. ... Step 6: Assign roles and responsibilities. ... Step 7: Establish channels for communication.
In reality, each outsourcing contract should explicitly state the outsourced arrangement's cost, payment method, and payment structure. It should provide answers to the questions of when, how, and who to charge. Aside from that, the amount to be paid and how it will be broken up should be clearly stated.
There are three main types of outsourcing contracts that you may want to consider: fixed price, target cost contract, and time and materials contract.
No matter the contract type, a well formed outsourcing agreement should include: Intellectual property rights. Business process. Detailed description of services. Payment schedule. Insurance requirements. Warranties. Contract terms. Service level agreements.
Outsourcing agreements must contain as much information about the project as possible to avoid possible misunderstandings and mutual accusations in the future. In addition, in the event of a breach of contract by either party, settlement and compensation conditions must be defined.
Outsourcing agreements should include covenants requiring information security. For example, the supplier should agree to: Keep confidential all information provided by the customer, on behalf of the customer, or as a result of performing services for the customer.