Subject: Apology for Failing to Credit Your Payment: Mississippi Sample Letter Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to extend my sincerest apologies for the oversight in failing to credit your recent payment. It has come to my attention that the payment you made on [date] for [invoice/purchase/order] number [number] was not properly credited to your account. I deeply regret any inconvenience or frustration this may have caused you. Rest assured, we take such errors seriously, and I have personally initiated an investigation into the matter. Our diligent team is working swiftly to rectify the situation and ensure that your payment is credited to your account at the earliest. Please accept my apologies for any confusion or concern this might have caused. In recognition of our mistake, we will also reimburse any late payment charges that may have been incurred due to this oversight. Our aim is to resolve this matter promptly and to your complete satisfaction. I assure you that steps have been taken to prevent such errors from recurring in the future. We have revised our internal processes and implemented additional checks and balances to ensure the accurate and timely crediting of payments. Once again, please accept our deepest apologies for any inconvenience caused. We greatly value your patronage and look forward to serving you better in the future. Should you have any further questions or concerns, please do not hesitate to contact our dedicated customer service team at [phone number] or by email at [email address]. Thank you for your understanding and patience in this matter. Yours sincerely, [Your Name] [Your Title/Position] [Your Company Name] [Your Contact Information] Keywords: apology, not crediting payment, oversight, reimbursement, investigation, inconvenience, frustration, late payment charges, rectify, satisfaction, future improvement, customer service.