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A Standard Service Agreement is a legal contract between a client and a service provider. The agreement outlines important details about the business relationship and the duties owed to one another. It may include information like pricing, ownership, shipment details, and much more.
A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
A maintenance agreement (contract), sometimes called a service agreement (contract), is an agreement which requires specific performance of repairing, cleaning, altering, or improving tangible personal property on a regular or irregular basis to ensure the product's continued satisfactory operation.
A mandatory warranty or maintenance agreement is a contract that comes with a product and is included in the total selling price. Under a mandatory warranty, your customer does not have the option to purchase the product without the warranty.
What is a maintenance contract? A maintenance contract is a legal agreement between your organization and a maintenance service provider that outlines the work they're going to do, when they're going to do it, how quickly, and to what standard.
How to Create a Planned Maintenance Contract Full name and details of service provider and client. The type of maintenance. A disclosed scope of work. A service schedule. Payment terms. Warranties and guarantees. Information regarding legal disputes. Details on contract termination.
This maintenance payment model assures that your original license investment keeps its value while providing you access to the latest software releases, features, and tool versions.