Montana Sample Letter for Request for Information - Increase in Bill Amount

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0072LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form.

Montana Sample Letter for Request for Information — Increase in Bill Amount [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Utility Company Name] [Address] [City, State, ZIP Code] Subject: Request for Information — Increase in Bill Amount Dear [Recipient's Name], I am writing to inquire about a recent increase in my bill amount for utility services provided by [Utility Company Name]. Upon reviewing my latest bill, I noticed a significant spike in the charges compared to previous billing periods. As a responsible customer, I am genuinely concerned about this sudden increase and would appreciate some clarification. I have been a loyal customer of [Utility Company Name] for [duration of your association]. During this period, my monthly bill has generally remained consistent, only fluctuating slightly based on seasonal changes in consumption. However, the current bill reflects an unusual amount that demands further investigation. To address this matter, I kindly request the following information from your esteemed organization: 1. Detailed Billing Statement: Please provide a comprehensive breakdown of the charges on my current bill, including any changes in rates, fees, or surcharges that may have contributed to the increase. This will help me understand the reasons behind the sudden surge in cost. 2. Comparative Analysis: I would appreciate if you could provide a comparison of my current bill with those from the previous three billing cycles. By examining these records side by side, it will be easier for me to identify any specific changes that may have resulted in the increased amount. 3. Consumption Assessment: I believe it would be beneficial to analyze my recent electricity/water/gas consumption to ascertain if any unusual patterns or abnormalities contributed to the high bill. If necessary, I would be more than willing to provide meter readings or other relevant information to assist in this evaluation. 4. Explanation of Rate Changes: If the increase is indeed due to rate changes, I kindly request a detailed explanation of the modifications made, along with any official notifications or announcements that were issued to customers. This will help me align my understanding of the situation with the policies of [Utility Company Name]. 5. Resolution or Adjustment: If it is determined that the bill increase is an error or discrepancy, I kindly ask for prompt rectification and a revised bill reflecting the correct amount. Additionally, if the increase is found to be justified, I would appreciate guidance on how to manage and reduce future utility costs. I understand that billing discrepancies can occur, and I trust that you will handle my concerns with the utmost professionalism and transparency. I kindly request a response to this letter within [reasonable timeframe, usually 10-14 days] to address my inquiries adequately. Please feel free to contact me via the information provided above if you require any additional information or documentation to process my request. I appreciate your attention to this matter and look forward to a prompt resolution. Thank you for your time and cooperation. Sincerely, [Your Name]