[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, Zip Code] Subject: Refusal to Accept Late Return of Merchandise Dear [Customer Name], I hope this letter finds you well. I am writing in response to your recent request to return merchandise past the specified return period. Unfortunately, I must inform you that we are unable to accept your request for a late return under our store policy. At [Your Company Name], we value our customers' satisfaction and strive to provide exceptional service and products. Part of offering the best customer experience relies on adhering to certain policies and guidelines. Our return policy states that merchandise must be returned within [number of days] days from the date of purchase. This policy is in place to ensure fairness to all our customers and maintain the integrity of our business operations. We understand that circumstances may arise where a return could not be made within the given timeframe. However, to maintain consistency and fairness for all customers, we must adhere to our policy strictly. As such, we regret to inform you that we cannot authorize your late return and provide a refund or exchange for the merchandise in question. We encourage you to familiarize yourself with our return policy on our website or at the back of your receipt, so you can make informed decisions before making a purchase. If you have any questions regarding our policy or need clarification, please do not hesitate to reach out to our customer support team at [customer support contact information]. Please be aware that we value your satisfaction and loyalty as our customer. Although we are unable to accommodate your request for a late return, we are more than willing to assist you with any other inquiries or concerns you may have. We appreciate your understanding in this matter and apologize for any inconvenience caused. We remain committed to providing you with exceptional customer service and look forward to assisting you in the future. Thank you for choosing [Your Company Name] and for your understanding in this matter. Sincerely, [Your Name] [Your Position] [Your Company Name] Keywords: Montana sample letter, refusal to accept late return of merchandise, return policy, customer satisfaction, store policy, fairness, refund, exchange, loyalty, customer support, exceptional service, integrity, business operations.
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, Zip Code] Subject: Refusal to Accept Late Return of Merchandise Dear [Customer Name], I hope this letter finds you well. I am writing in response to your recent request to return merchandise past the specified return period. Unfortunately, I must inform you that we are unable to accept your request for a late return under our store policy. At [Your Company Name], we value our customers' satisfaction and strive to provide exceptional service and products. Part of offering the best customer experience relies on adhering to certain policies and guidelines. Our return policy states that merchandise must be returned within [number of days] days from the date of purchase. This policy is in place to ensure fairness to all our customers and maintain the integrity of our business operations. We understand that circumstances may arise where a return could not be made within the given timeframe. However, to maintain consistency and fairness for all customers, we must adhere to our policy strictly. As such, we regret to inform you that we cannot authorize your late return and provide a refund or exchange for the merchandise in question. We encourage you to familiarize yourself with our return policy on our website or at the back of your receipt, so you can make informed decisions before making a purchase. If you have any questions regarding our policy or need clarification, please do not hesitate to reach out to our customer support team at [customer support contact information]. Please be aware that we value your satisfaction and loyalty as our customer. Although we are unable to accommodate your request for a late return, we are more than willing to assist you with any other inquiries or concerns you may have. We appreciate your understanding in this matter and apologize for any inconvenience caused. We remain committed to providing you with exceptional customer service and look forward to assisting you in the future. Thank you for choosing [Your Company Name] and for your understanding in this matter. Sincerely, [Your Name] [Your Position] [Your Company Name] Keywords: Montana sample letter, refusal to accept late return of merchandise, return policy, customer satisfaction, store policy, fairness, refund, exchange, loyalty, customer support, exceptional service, integrity, business operations.
