Sample Letter for Response to Order on Expired Credit Card — Montana [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, ZIP] Re: Response to Order on Expired Credit Card Dear [Customer Name], I hope this letter finds you in good health and high spirits. I am writing in response to your recent order placed on [Date], using an expired credit card. We appreciate your interest in our products/ services and value you as our esteemed customer. Unfortunately, we were unable to process your order due to the expiration of the credit card provided. However, we would like to address this matter promptly and assist you in completing your purchase. To proceed with your order, we kindly ask you to update your credit card information with us. Please find enclosed a credit card update form along with this letter. We kindly request you to fill out the form with accurate and updated information. You may choose to send the completed form back to us via fax or email, using the contact details mentioned above. Once we receive your updated credit card information, we will immediately process your order and update you regarding the delivery details within the next [time frame]. Should you have any specific instructions or requirements related to the order, please do not hesitate to mention them in the provided space on the credit card update form. At [Your Company/Organization Name], customer satisfaction is our top priority, and we strive to provide a seamless and enjoyable shopping experience. We apologize for any inconvenience caused by this situation and appreciate your cooperation. In case you have any questions or need further assistance, feel free to contact our dedicated customer service team at [Customer Service Phone Number] or [Customer Service Email Address]. Our trained professionals will be more than happy to assist you and address any concerns you may have. Thank you once again for choosing [Your Company/Organization Name]. We look forward to serving you and fulfilling your order promptly. We appreciate your patience and prompt response to this matter. Sincerely, [Your Name] [Your Title/Position] [Your Company/Organization Name] Enclosure: Credit Card Update Form
Montana Sample Letter for Response to Order on Expired Credit Card
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