This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Settlement Offer regarding Unsatisfactory Paint Job Dear [Recipient's Name], I am writing this letter to notify you about the unsatisfactory paint job carried out by your company at my property located at [include address]. As per our agreement and the terms outlined in our contract signed on [date], I expected the paint job to meet industry standards and provide a visually appealing finish. However, I regret to inform you that the final results fall significantly short of these expectations. As a diligent customer, I clearly specified my requirements for the paint job during our initial consultation. This included selecting the appropriate type of paint, specific colors, and ensuring proper surface preparation. Unfortunately, your company failed to fulfill these requirements and, as a result, I have been left with a paint job that is subpar and fails to meet my standards. Some major issues and deficiencies I have observed include: 1. Uneven coverage: The paint has been applied unevenly, leading to visible streaks and patches on several surfaces, including walls, trims, doors, and ceilings. 2. Drips and spatters: Numerous areas show evidence of drips and spatters, indicating a lack of attention to detail during the application process. 3. Poor color matching: Despite sharing the specific color codes and communicating my preference for color accuracy, noticeable discrepancies exist between the chosen paint shades and the applied paint. 4. Incomplete surface preparation: Your team neglected to properly clean, sand, and prime the surfaces, resulting in peeling, cracking, and adhesion issues. 5. Disregard for protection: The surrounding areas were not adequately protected during the painting process, leading to unintentional paint splatters on furniture, fixtures, and flooring. Considering the aforementioned issues and the substandard quality of workmanship, I expect a prompt resolution to this matter. After consulting with a reputable professional painter, I have estimated the cost for rectifying the paint job to be [provide an appropriate monetary figure]. In light of this, I propose the following settlement terms: 1. Monetary adjustment: I trust you will reimburse me the aforementioned amount of [provide agreed amount] to cover the expenses of hiring another contractor to fix the paint job. 2. Timely completion: The settlement must be completed within [provide a reasonable timeframe, e.g., 30 days] from the date of this letter. 3. Quality assurance: You need to warrant the quality of the remedial paint work for a period of at least [provide appropriate duration] to prevent similar issues from arising in the future. Please consider this settlement offer seriously to avoid legal complications and preserve your reputation in the painting industry. If we can reach a mutually agreed resolution within [provide a reasonable negotiation timeframe, e.g., 14 days], we can avoid pursuing further legal remedies or involving relevant consumer protection agencies. I kindly request that you respond to this letter in writing within [provide a reasonable response period, e.g., 10 days] to indicate your agreement or outline an acceptable counter-offer. Failure to respond within the stipulated timeframe will leave me with no choice but to escalate this matter further and seek legal recourse. I appreciate your attention to this urgent matter and anticipate reaching an amicable settlement promptly. I look forward to your prompt response. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Settlement Offer regarding Unsatisfactory Paint Job Dear [Recipient's Name], I am writing this letter to notify you about the unsatisfactory paint job carried out by your company at my property located at [include address]. As per our agreement and the terms outlined in our contract signed on [date], I expected the paint job to meet industry standards and provide a visually appealing finish. However, I regret to inform you that the final results fall significantly short of these expectations. As a diligent customer, I clearly specified my requirements for the paint job during our initial consultation. This included selecting the appropriate type of paint, specific colors, and ensuring proper surface preparation. Unfortunately, your company failed to fulfill these requirements and, as a result, I have been left with a paint job that is subpar and fails to meet my standards. Some major issues and deficiencies I have observed include: 1. Uneven coverage: The paint has been applied unevenly, leading to visible streaks and patches on several surfaces, including walls, trims, doors, and ceilings. 2. Drips and spatters: Numerous areas show evidence of drips and spatters, indicating a lack of attention to detail during the application process. 3. Poor color matching: Despite sharing the specific color codes and communicating my preference for color accuracy, noticeable discrepancies exist between the chosen paint shades and the applied paint. 4. Incomplete surface preparation: Your team neglected to properly clean, sand, and prime the surfaces, resulting in peeling, cracking, and adhesion issues. 5. Disregard for protection: The surrounding areas were not adequately protected during the painting process, leading to unintentional paint splatters on furniture, fixtures, and flooring. Considering the aforementioned issues and the substandard quality of workmanship, I expect a prompt resolution to this matter. After consulting with a reputable professional painter, I have estimated the cost for rectifying the paint job to be [provide an appropriate monetary figure]. In light of this, I propose the following settlement terms: 1. Monetary adjustment: I trust you will reimburse me the aforementioned amount of [provide agreed amount] to cover the expenses of hiring another contractor to fix the paint job. 2. Timely completion: The settlement must be completed within [provide a reasonable timeframe, e.g., 30 days] from the date of this letter. 3. Quality assurance: You need to warrant the quality of the remedial paint work for a period of at least [provide appropriate duration] to prevent similar issues from arising in the future. Please consider this settlement offer seriously to avoid legal complications and preserve your reputation in the painting industry. If we can reach a mutually agreed resolution within [provide a reasonable negotiation timeframe, e.g., 14 days], we can avoid pursuing further legal remedies or involving relevant consumer protection agencies. I kindly request that you respond to this letter in writing within [provide a reasonable response period, e.g., 10 days] to indicate your agreement or outline an acceptable counter-offer. Failure to respond within the stipulated timeframe will leave me with no choice but to escalate this matter further and seek legal recourse. I appreciate your attention to this urgent matter and anticipate reaching an amicable settlement promptly. I look forward to your prompt response. Yours sincerely, [Your Name]