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Montana Master Services Agreement for Information Technology Infrastructure Support Services

State:
Multi-State
Control #:
US-1186BG
Format:
Word; 
Rich Text
Instant download

Description

Information technology is the study, design, development, implementation, support or management of computer-based information systems - particularly software applications and computer hardware. IT workers help ensure that computers work well for people. Montana Master Services Agreement for Information Technology Infrastructure Support Services is a comprehensive contract that outlines the terms and conditions for the provision and maintenance of IT infrastructure support services in the state of Montana. This agreement ensures a smooth and efficient IT system operation within various government agencies and organizations across the state. Keyword: Montana Master Services Agreement The Montana Master Services Agreement for Information Technology Infrastructure Support Services governs the partnership between the service provider and the state of Montana regarding the delivery of IT infrastructure support services. It defines the scope of services, responsibilities, and obligations of both parties involved. Keyword: Information Technology Infrastructure Support Services Under the Montana Master Services Agreement for Information Technology Infrastructure Support Services, a range of IT infrastructure support services are encompassed. These services include but are not limited to: 1. Network Infrastructure Support: This service involves the design, installation, configuration, and maintenance of network infrastructure components such as routers, switches, firewalls, and wireless access points. It aims to ensure secure and reliable network connectivity for the state's agencies. 2. Server Infrastructure Support: This service focuses on the setup, administration, and management of server infrastructure, including physical and virtual servers. It ensures the availability, performance, and security of server environments for efficient data processing and storage. 3. Data Center Infrastructure Support: This service encompasses the maintenance and management of data center facilities, including power distribution, cooling systems, physical security, and environmental controls. It guarantees the uninterrupted operation of critical IT systems housed within the data center. 4. Storage Infrastructure Support: This service covers the provisioning, configuring, and monitoring of storage infrastructure components, including storage area networks (Sans) and network-attached storage (NAS) systems. It ensures efficient data storage, retrieval, and backup capabilities. 5. End-User Support: This service focuses on providing technical assistance to end-users within the state's agencies. It includes help desk services, troubleshooting of IT issues, software installation and updates, and user training. Keyword: Different types While there may not be different types of Montana Master Services Agreement specifically for IT infrastructure support services, the agreement can be tailored to specific requirements and needs. It may include variations or addendums that cater to the unique needs of different agencies or organizations within the state. These variations may address specific types of IT infrastructure support services required, such as specialized support for public safety agencies, healthcare systems, educational institutions, or other industry-specific requirements. The agreement can be modified to incorporate these unique provisions while still adhering to the overall framework of the Montana Master Services Agreement for Information Technology Infrastructure Support Services.

Montana Master Services Agreement for Information Technology Infrastructure Support Services is a comprehensive contract that outlines the terms and conditions for the provision and maintenance of IT infrastructure support services in the state of Montana. This agreement ensures a smooth and efficient IT system operation within various government agencies and organizations across the state. Keyword: Montana Master Services Agreement The Montana Master Services Agreement for Information Technology Infrastructure Support Services governs the partnership between the service provider and the state of Montana regarding the delivery of IT infrastructure support services. It defines the scope of services, responsibilities, and obligations of both parties involved. Keyword: Information Technology Infrastructure Support Services Under the Montana Master Services Agreement for Information Technology Infrastructure Support Services, a range of IT infrastructure support services are encompassed. These services include but are not limited to: 1. Network Infrastructure Support: This service involves the design, installation, configuration, and maintenance of network infrastructure components such as routers, switches, firewalls, and wireless access points. It aims to ensure secure and reliable network connectivity for the state's agencies. 2. Server Infrastructure Support: This service focuses on the setup, administration, and management of server infrastructure, including physical and virtual servers. It ensures the availability, performance, and security of server environments for efficient data processing and storage. 3. Data Center Infrastructure Support: This service encompasses the maintenance and management of data center facilities, including power distribution, cooling systems, physical security, and environmental controls. It guarantees the uninterrupted operation of critical IT systems housed within the data center. 4. Storage Infrastructure Support: This service covers the provisioning, configuring, and monitoring of storage infrastructure components, including storage area networks (Sans) and network-attached storage (NAS) systems. It ensures efficient data storage, retrieval, and backup capabilities. 5. End-User Support: This service focuses on providing technical assistance to end-users within the state's agencies. It includes help desk services, troubleshooting of IT issues, software installation and updates, and user training. Keyword: Different types While there may not be different types of Montana Master Services Agreement specifically for IT infrastructure support services, the agreement can be tailored to specific requirements and needs. It may include variations or addendums that cater to the unique needs of different agencies or organizations within the state. These variations may address specific types of IT infrastructure support services required, such as specialized support for public safety agencies, healthcare systems, educational institutions, or other industry-specific requirements. The agreement can be modified to incorporate these unique provisions while still adhering to the overall framework of the Montana Master Services Agreement for Information Technology Infrastructure Support Services.

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Montana Master Services Agreement for Information Technology Infrastructure Support Services