Montana Software Maintenance Agreement - Alternate
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How to fill out Software Maintenance Agreement - Alternate?
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FAQ
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
What's the difference between AMC and CMC? While an annual maintenance contract is a great way to cover basic service on products, a comprehensive service contract (CMC) covers any additional spare parts, labor, or transportation costs that come up for techs while servicing those products.
A maintenance agreement (contract), sometimes called a service agreement (contract), is an agreement which requires specific performance of repairing, cleaning, altering, or improving tangible personal property on a regular or irregular basis to ensure the product's continued satisfactory operation.
What are the different types of maintenance contracts? Annual maintenance contracts vs comprehensive maintenance contracts. Corrective maintenance. Preventive maintenance. Risk-based maintenance. Condition-based maintenance. Clear description of the services. Appropriate measure of service level. Flexible services and pricing.
There are four predominant types of O&M contracts. These are: full coverage contracts, full- labor contracts, preventive-maintenance contracts, and inspection contracts.
There are two types of Annual maintenance contracts: Comprehensive AMCs and Non-comprehensive/Call basis AMCs, where the former includes repair and replacement of the faulty PC parts for a lump sum price.