North Carolina Order For Custody Mediation Orientation is an educational and informative program designed to help parents involved in a custody dispute. This program is offered by the North Carolina Court System and is mandatory for all parties involved in a custody dispute. The orientation is mandatory before a court hearing will be scheduled. This mandatory program is designed to provide parents with an opportunity to gain an understanding of the court process, child custody laws, and the process of mediation. It also provides parents with information regarding the rights and responsibilities of each parent as well as the best interests of the child. There are two types of North Carolina Order For Custody Mediation Orientation: the one-time orientation and the continuing orientation. The one-time orientation is offered to parents at the beginning of the court process and is required before a court hearing will be scheduled. The continuing orientation is offered to parents during the court process and is designed to provide updates regarding any changes in the laws or the court process.