North Carolina Sample Letter for Free Delivery Limitations Change: [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip Code] Subject: Change in Free Delivery Limitations for North Carolina Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to inform you about an important update regarding the free delivery limitations for our products in North Carolina. We value your business and believe it is essential to keep you informed about any changes that may affect our services. Effective from [effective date], our company will be implementing new guidelines for free delivery in the state of North Carolina. These changes are a result of careful evaluation and consideration, aimed at ensuring the highest level of service to all our customers while maintaining our commitment to the region. As our valued customer in North Carolina, we want to provide you with comprehensive information about the revised free delivery limitations. The updated guidelines are as follows: 1. Order Value: Previously, orders above $50 qualified for free delivery. However, the new minimum order value for free delivery will be set at $75. 2. Geographic Restrictions: Initially, our free delivery service covered the entire state of North Carolina. However, due to logistical reasons, we will now limit our free delivery service to customers within a 50-mile radius of our distribution center in [location]. 3. Delivery Frequency: There will be a change in the frequency of free delivery. Previously, free delivery was available twice a week. However, it will now be limited to once a week to optimize our delivery routes and better manage our resources. 4. Excluded Products: Certain bulky or oversized products will no longer qualify for free delivery due to the increased transportation costs associated with their shipment. A list of such products will be provided on our website and periodic updates will be shared through our marketing channels. We understand that this change might inconvenience some of our esteemed customers, but it will enable us to streamline our operations and continue providing high-quality services to a larger customer base. We continually strive to improve and meet the evolving needs of our valued customers. If you have any queries or concerns regarding the revised free delivery limitations, please do not hesitate to contact our customer service team at [customer service number] or email us at [customer service email]. We are here to assist you and address any questions you may have. Once again, we appreciate your continued support and loyalty to our company. We assure you that our commitment to delivering exceptional products and services remains unchanged. Thank you for your understanding and cooperation in adapting to these important changes. We value your business and look forward to serving you in the best possible manner. Sincerely, [Your Name] [Your Position] [Company Name]