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The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
This Act applies to every contract for goods or services entered into between a consumer and a merchant in the course of his business.
Consumer laws also protect people from identity theft and other crimes that prey on consumers. North Carolina lemon law, for example, requires dealers to reimburse any customer whose automobile fails to meet basic quality and safety standards within the first 12 months after the date of purchase.
Contact Us Toll-free within North Carolina: 1-877-5-NO-SCAM. From outside North Carolina: (919) 716-6000. En Espanol: (919) 716-0058.
The North Carolina Unfair and Deceptive Trade Practices Act, for instance, regulates how entities tell consumers about the products they provide. And the Consumer Economic Protection Act helps parties resolve foreclosure issues for owner-occupied residential real estate.
We prefer that you file your complaint via our online form. If you would like to file a complaint via hard copy, please call us on our consumer assistance line at (919) 716-6000, and we will mail you a complaint form.
Five states?California, Colorado, Connecticut, Utah and Virginia?have enacted comprehensive consumer data privacy laws. The laws have several provisions in common, such as the right to access and delete personal information and to opt-out of the sale of personal information, among others.