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To write a payroll processing error letter, follow these steps below: Define the error. Explain what led to the error and what you're doing to correct it. Follow up with a formal letter that documents your communication and process for handling the error.
If you miscalculate their compensation, you risk employees feeling cheated and unable to pay their bills on time. Late paychecks add stress to their lives. Errors have far-reaching effects. Employees will feel less likely to do a great job, productivity will take a hit, and some will look for work elsewhere.
How to Handle Payroll Errors Step 1: Briefly state the error and apologize. ... Step 2: Describe what caused the error and show the employee exactly how the correct pay should have been calculated. ... Step 3: Explain what steps are being taken to fix the error and to ensure it is not repeated.
Report it right away to your boss or human resources: Assume it's an honest mistake and ask for an immediate correction. You should get your unpaid wages in your next check, if not sooner. Otherwise, you're lending your boss money at no interest.
Payroll errors force employees to make hard financial decisions and have the potential to push people below the poverty line. Companies using traditional payroll have a 20% inaccuracy rate; the average error costs $291. A full-time payroll employee spends 29 workweeks correcting the most common mistakes.
Employers should fix any payroll errors right away. For most employers, that means by the next paycheck. That said, you might not find the error or the employee might not report it quickly. In that case, it's important to know about payroll processing laws and employee pay rights when the error is uncovered.
What Should You Do If You Underpay an Employee? Calculate how much the employee was underpaid. Inform the employee of the mistake and the next course of action (repayment) Remedy the situation by including the missed wages in their next paycheck. Get the employee to sign an acknowledgement that the error was fixed.
Without complete, updated records, you risk miscalculating pay, misclassifying employees, and more.