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Notices are sent out when the department determines taxpayers owe taxes to the State that have not been paid for a number of reasons.
Thank you for using the Where's My Refund Application. More than 90 percent of returns go through three stages of processing before a refund is approved. This process typically takes less than three weeks after the electronic submittal date. The process will be longer for taxpayers who filed paper returns.
If you are planning to move and have already mailed your return, please notify the Department of your forwarding address by calling the North Carolina Department of Revenue toll-free at 1-877-252-3052. Have your social security number and your correct mailing address ready when you call.
By Form. To change your address with the IRS, you may complete a Form 8822, Change of Address (For Individual, Gift, Estate, or Generation-Skipping Transfer Tax Returns) and/or a Form 8822-B, Change of Address or Responsible Party Business and send them to the address shown on the forms.
There was a delay in officially opening the NC tax season, as the NCDOR said it was due to the late approval of the state budget, which included multiple tax law changes. Tax returns are due this year on Friday, April 15.
Email. You may submit general questions to eNC3@ncdor.gov. Please be sure to include a descriptive title in the subject line of your email so that we know who to direct your question to. If you need to contact the Department related to a submission, include the Submission ID in the subject of the email.
Important Phone NumbersGeneral Information. For general information contact us at 1-877-252-3052.Individual Income Tax Refund Inquiry. If you have a tax refund inquiry, contact us at 1-877-252-4052.Electronic Services. For help with electronic services contact us at 1-877-308-9103.Excise Tax.
Due to the late approval of the state budget, which included multiple tax law changes, the Department has experienced delays processing returns. The Department needed additional time to complete the testing of system updates and approve updates in commercial tax preparation software.
If you are planning to move and have already mailed your return, please notify the Department of your forwarding address by calling the North Carolina Department of Revenue toll-free at 1-877-252-3052. Have your social security number and your correct mailing address ready when you call.
You may check the status of your refund online using our Where's My Refund? web service, or you may call our refund inquiry line toll-free at 1-877-252-4052. Be sure to have available your social security number and the exact amount of your refund.