[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Supplier's Name] [Supplier's Address] [City, State, ZIP Code] Subject: Request for Return of Purchase Order and Advance Payment Dear [Supplier's Name], I hope this letter finds you well. I am writing to discuss the return of a recent purchase order and to request an advance payment from your end. As a valued supplier, we value our business relationship greatly and believe in resolving any issues promptly and professionally. We recently placed a purchase order with your company for [Product/Service]. However, upon further evaluation and analysis, we have determined that the purchased items do not meet our requirements and expectations. Therefore, we kindly request the return of the purchase order and a refund of the payment made. To ensure a smooth return process, we kindly ask you to provide us with a return merchandise authorization (RMA) number within the next [number of days] days. This RMA number will help us effectively track the return and ensure that all necessary documentation is provided to initiate the refund process. We kindly request that the refund amount be returned to our original payment method within [number of days] days after the return has been processed. Furthermore, we would like to request an advance payment for our upcoming purchase order to offset the inconvenience caused by the returned items. We sincerely apologize for any inconvenience caused and assure you that our continued business relationship is of utmost importance to us. By providing us with an advance payment, we can move forward with our upcoming order while effectively managing our cash flow. Please find attached the necessary documentation, including the original purchase order, invoice, and payment receipt for your reference and ease of processing. Should you require any additional information or have any questions regarding this matter, please feel free to reach out to me at [Your Email Address] or [Your Phone Number]. We are open to discussing alternative solutions, should you have any suggestions. Thank you for your prompt attention to this matter. We believe that through open and honest communication, we can resolve this situation amicably and continue our longstanding business relationship. We look forward to your timely response and finding a mutually agreeable resolution. Yours sincerely, [Your Name] [Your Title/Position] [Company Name]