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To make your complaint, try using a technique called ?I-statements?. With an I-statement, you focus on the problem you're having instead of what's wrong with your coworker, then you ask for what you need. A well-worded I-statement, delivered in a friendly tone, doesn't sound at all confrontational.
Remain professional. Make the employee feel heard. ... Identify the positives within their negative comments. ... Refer them to helpful resources. ... Reach out to human resources or your manager if needed. ... Excuse yourself from the conversation politely. ... Distance yourself from negative situations. ... Try to compromise on group projects.
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ... keep to the facts. ... never use abusive or offensive language. ... explain how you felt about the behaviour you are complaining about but don't use emotive language.
How to deal with a difficult coworker: 5 tips Limit your time together. If a colleague drains and demotivates you, limiting your interactions with them is okay. ... Regulate your response. Before reacting to a difficult coworker or situation, step back and notice how you feel. ... Stay positive. ... Remain professional. ... Ask for help.
Here's five tips for best helping (or at the very least, better coping with) a complainer: Start by listening. ... Try to help them see things from a different perspective. ... Be accepting. ... Encourage them to find their own solutions. ... Call out the complaining.
Find out about the Complainant and the nature of the complaint. Try to take your direct supervisor in your confidence. Set up a meeting with the Complainant through your supervisor. Apologize, in your supervisor's presence, if it's the right thing to do.
How to deal with coworkers who complain about you Listen actively. ... Restate the issue in your own words. ... Consider their perspective. ... Collaborate on a solution. ... Implement the solution. ... Involve management if necessary.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.