North Carolina Sample Letter for Incorrect Cancellation

• Category: Letters - Legal - Cancellations
• State: Multi-State
• Control #: US-0772LTR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Incorrect Cancellation Dear [Recipient's Name], I am writing to bring to your attention an error in the cancellation of my membership/subscription/service with [Company Name]. I recently received a cancellation confirmation for my [membership/subscription/service] on [date], which I believe was a result of a mistake. I have been a loyal customer/member of [Company Name] for [duration] and have always been satisfied with the services provided. However, it came as a surprise to me when I received the cancellation confirmation, as I had not requested such action. On [date of misunderstood cancellation], I attempted to reach your customer support team to address a different issue I was facing. During the conversation with the representative, there seems to have been a misunderstanding, leading to the cancellation of my [membership/subscription/service]. As an active and engaged customer/member, I value my association with [Company Name] and have no intention to terminate my agreement. I kindly request you to rectify this mistake and reinstate my [membership/subscription/service] immediately. To assist you in resolving this matter promptly, I have attached a copy of the cancellation confirmation email received, highlighting the incorrect action taken. I trust that [Company Name] values its customers/members and believes in providing excellent customer service. I hope that this error will be rectified in a timely manner, allowing me to continue enjoying the benefits and services offered by your esteemed company. If there are any additional steps or documents required from my end to expedite this process, please let me know. I am available to discuss any concerns you may have regarding the cancellation error or to provide any further clarification needed. I look forward to a swift resolution to this matter from [Company Name] and appreciate your attention to detail in reviewing my case. Thank you for your prompt action. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Incorrect Cancellation Dear [Recipient's Name], I am writing to bring to your attention an error in the cancellation of my membership/subscription/service with [Company Name]. I recently received a cancellation confirmation for my [membership/subscription/service] on [date], which I believe was a result of a mistake. I have been a loyal customer/member of [Company Name] for [duration] and have always been satisfied with the services provided. However, it came as a surprise to me when I received the cancellation confirmation, as I had not requested such action. On [date of misunderstood cancellation], I attempted to reach your customer support team to address a different issue I was facing. During the conversation with the representative, there seems to have been a misunderstanding, leading to the cancellation of my [membership/subscription/service]. As an active and engaged customer/member, I value my association with [Company Name] and have no intention to terminate my agreement. I kindly request you to rectify this mistake and reinstate my [membership/subscription/service] immediately. To assist you in resolving this matter promptly, I have attached a copy of the cancellation confirmation email received, highlighting the incorrect action taken. I trust that [Company Name] values its customers/members and believes in providing excellent customer service. I hope that this error will be rectified in a timely manner, allowing me to continue enjoying the benefits and services offered by your esteemed company. If there are any additional steps or documents required from my end to expedite this process, please let me know. I am available to discuss any concerns you may have regarding the cancellation error or to provide any further clarification needed. I look forward to a swift resolution to this matter from [Company Name] and appreciate your attention to detail in reviewing my case. Thank you for your prompt action. Sincerely, [Your Name]