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You can check your claim status online at Unemployment Benefits Services or call Tele-Serv at 800-558-8321. We use information from you and your last employer to determine if you qualify. TWC sends your last employer a letter with the reason you gave for no longer working there.
Purpose of form: Form NCUI 604 is used to determine liability under the North Carolina Employment Security Law, General Statute 96 and division regulations.
Your claim for benefits will remain open, as long as you meet all of your state's requirements, until you are no longer eligible for benefits. For example, if you get another job, you won't be eligible to collect unemployment.
If there are no issues with your claim, it will take approximately 14 days from the time you file your claim to receive your first payment. What should I do if my claim needs to be backdated because of delays in completing my application?
Customer Call Center. Phone: 888-737-0259 / Monday through Friday: 8 a.m. - 5 p.m.
Once your application has been approved, the Department of Labor will send a Monetary Determination with information on your weekly benefit amount. After making your claim, it will take between two to three weeks to receive it. Delays may be caused if the state needs additional information before sending payment.
The Employer's Quarterly Tax and Wage Report (Form NCUI 101) is used to report wage and tax information. You may download a blank Employer's Quarterly Tax and Wage Report (Form NCUI 101) from our website, or contact the Employer Call Center at 919-707-1150 to request that a blank form be mailed to you.
Can I check the status of my unemployment claim online? Yes, this can be viewed by logging into your online account. For questions regarding the status of your claim, contact the Customer Call Center (1-888-737-0259).