North Carolina Value Added Reseller Support Agreement

• Category: Technology - Resellers
• State: Multi-State
• Control #: US-CP1114-AM
• Format: Word; Rich Text

Description

This sample form, a detailed Value Added Reseller Support Agreement document, is for use in the computer, internet and/or software industries. Adapt to fit your circumstances. Available in Word format. North Carolina Value Added Reseller Support Agreement is a legally binding contract between a vendor and a value-added reseller (VAR) operating in North Carolina. This agreement outlines the terms and conditions under which the vendor agrees to provide support and assistance to the VAR. The primary purpose of this agreement is to define the scope of support services, including technical support, training, marketing assistance, and any other value-added services that the vendor will offer to the VAR. It establishes a clear understanding of the rights and responsibilities of both parties involved in the reselling process. The North Carolina Value Added Reseller Support Agreement typically includes the following key elements: 1. Obligations and Expectations: This section outlines the specific obligations of both the vendor and VAR. It covers the responsibilities of the vendor in providing support, updates, and documentation, as well as the obligations of the VAR in promoting and selling the vendor's products. 2. Support Services: This section details the extent of support services provided by the vendor to the VAR. It includes technical assistance, training programs, documentation, and access to product updates and upgrades. 3. Pricing and Terms: This part of the agreement specifies the pricing structure for the vendor's products or services, as well as any applicable discounts or commissions for the VAR. It also outlines the payment terms and conditions, including invoicing, payment due dates, and any penalties for late payment. 4. Intellectual Property Rights: This section addresses the intellectual property rights of both parties. It typically includes clauses related to trademarks, copyrights, and patents, ensuring that the VAR does not infringe upon the vendor's intellectual property rights. 5. Confidentiality and Non-Disclosure: This section establishes the confidentiality obligations of both the vendor and the VAR. It outlines the types of information that should be kept confidential and the restrictions on disclosing such information to third parties. 6. Termination and Dispute Resolution: This part of the agreement clarifies the terms and conditions under which either party can terminate the agreement. It also defines the mechanisms for resolving disputes, including negotiation, mediation, or arbitration. Types of North Carolina Value Added Reseller Support Agreements may vary depending on the industry, products, and services involved. Some common variations include software VAR support agreements, hardware VAR support agreements, and technology VAR support agreements. These agreements may have specific clauses pertaining to the nature of the products being sold, warranties, and service level expectations. The terms and conditions within each type of agreement can differ as per the unique requirements of the vendor and VAR involved.

North Carolina Value Added Reseller Support Agreement is a legally binding contract between a vendor and a value-added reseller (VAR) operating in North Carolina. This agreement outlines the terms and conditions under which the vendor agrees to provide support and assistance to the VAR. The primary purpose of this agreement is to define the scope of support services, including technical support, training, marketing assistance, and any other value-added services that the vendor will offer to the VAR. It establishes a clear understanding of the rights and responsibilities of both parties involved in the reselling process. The North Carolina Value Added Reseller Support Agreement typically includes the following key elements: 1. Obligations and Expectations: This section outlines the specific obligations of both the vendor and VAR. It covers the responsibilities of the vendor in providing support, updates, and documentation, as well as the obligations of the VAR in promoting and selling the vendor's products. 2. Support Services: This section details the extent of support services provided by the vendor to the VAR. It includes technical assistance, training programs, documentation, and access to product updates and upgrades. 3. Pricing and Terms: This part of the agreement specifies the pricing structure for the vendor's products or services, as well as any applicable discounts or commissions for the VAR. It also outlines the payment terms and conditions, including invoicing, payment due dates, and any penalties for late payment. 4. Intellectual Property Rights: This section addresses the intellectual property rights of both parties. It typically includes clauses related to trademarks, copyrights, and patents, ensuring that the VAR does not infringe upon the vendor's intellectual property rights. 5. Confidentiality and Non-Disclosure: This section establishes the confidentiality obligations of both the vendor and the VAR. It outlines the types of information that should be kept confidential and the restrictions on disclosing such information to third parties. 6. Termination and Dispute Resolution: This part of the agreement clarifies the terms and conditions under which either party can terminate the agreement. It also defines the mechanisms for resolving disputes, including negotiation, mediation, or arbitration. Types of North Carolina Value Added Reseller Support Agreements may vary depending on the industry, products, and services involved. Some common variations include software VAR support agreements, hardware VAR support agreements, and technology VAR support agreements. These agreements may have specific clauses pertaining to the nature of the products being sold, warranties, and service level expectations. The terms and conditions within each type of agreement can differ as per the unique requirements of the vendor and VAR involved.