Customer Service Agreement between Access Power Canada, Inc. and Datex Communications Corporation dated June 11, 1998. 9 pages
North Carolina Customer Service Agreement describes the contractual terms and conditions between Access Power Canada, Inc. and Date Communications Corp for providing customer service solutions in the state of North Carolina. This agreement outlines the scope of services, responsibilities of both parties, and various provisions to ensure efficient and satisfactory customer support. Keywords: North Carolina, Customer Service Agreement, Access Power Canada, Inc., Date Communications Corp, terms and conditions, customer service solutions, scope of services, responsibilities, provisions, efficient, satisfactory. Types of North Carolina Customer Service Agreements between Access Power Canada, Inc. and Date Communications Corp: 1. Basic Customer Service Agreement: This type outlines the fundamental terms and conditions governing the customer service relationship between Access Power Canada, Inc. and Date Communications Corp in North Carolina. It covers essential aspects such as support availability, response times, and issue resolution procedures. 2. Extended Customer Service Agreement: This agreement includes additional services and enhanced support provisions beyond the basic agreement. It may involve extended support hours, faster response times, dedicated account managers, and specialized technical assistance tailored to the unique requirements of Access Power Canada, Inc. 3. Customized Customer Service Agreement: This type of agreement is crafted to meet specific needs and preferences of Access Power Canada, Inc., by customizing the scope of services and support provisions. It allows for flexibility in addressing individual requirements while ensuring a high level of customer satisfaction. 4. Managed Customer Service Agreement: This agreement type involves Date Communications Corp managing the complete customer service function for Access Power Canada, Inc. in North Carolina. It covers the handling of customer inquiries, complaints, technical issues, and escalations, ensuring the smooth functioning of customer support operations. 5. Service Level Agreement (SLA): An SLA can be a separate agreement or an integral part of the North Carolina Customer Service Agreement. It specifically defines the measurable performance targets, such as response times, resolution times, and service availability, that Access Power Canada, Inc. can expect from Date Communications Corp's customer service team. Each of these agreement types may vary in their duration, pricing model, termination clauses, and any specific terms unique to the business relationship between Access Power Canada, Inc. and Date Communications Corp. The agreements are designed to establish a cooperative and mutually beneficial partnership for delivering exceptional customer service in North Carolina.
North Carolina Customer Service Agreement describes the contractual terms and conditions between Access Power Canada, Inc. and Date Communications Corp for providing customer service solutions in the state of North Carolina. This agreement outlines the scope of services, responsibilities of both parties, and various provisions to ensure efficient and satisfactory customer support. Keywords: North Carolina, Customer Service Agreement, Access Power Canada, Inc., Date Communications Corp, terms and conditions, customer service solutions, scope of services, responsibilities, provisions, efficient, satisfactory. Types of North Carolina Customer Service Agreements between Access Power Canada, Inc. and Date Communications Corp: 1. Basic Customer Service Agreement: This type outlines the fundamental terms and conditions governing the customer service relationship between Access Power Canada, Inc. and Date Communications Corp in North Carolina. It covers essential aspects such as support availability, response times, and issue resolution procedures. 2. Extended Customer Service Agreement: This agreement includes additional services and enhanced support provisions beyond the basic agreement. It may involve extended support hours, faster response times, dedicated account managers, and specialized technical assistance tailored to the unique requirements of Access Power Canada, Inc. 3. Customized Customer Service Agreement: This type of agreement is crafted to meet specific needs and preferences of Access Power Canada, Inc., by customizing the scope of services and support provisions. It allows for flexibility in addressing individual requirements while ensuring a high level of customer satisfaction. 4. Managed Customer Service Agreement: This agreement type involves Date Communications Corp managing the complete customer service function for Access Power Canada, Inc. in North Carolina. It covers the handling of customer inquiries, complaints, technical issues, and escalations, ensuring the smooth functioning of customer support operations. 5. Service Level Agreement (SLA): An SLA can be a separate agreement or an integral part of the North Carolina Customer Service Agreement. It specifically defines the measurable performance targets, such as response times, resolution times, and service availability, that Access Power Canada, Inc. can expect from Date Communications Corp's customer service team. Each of these agreement types may vary in their duration, pricing model, termination clauses, and any specific terms unique to the business relationship between Access Power Canada, Inc. and Date Communications Corp. The agreements are designed to establish a cooperative and mutually beneficial partnership for delivering exceptional customer service in North Carolina.