[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer’s Name] [Customer’s Address] [City, State, ZIP Code] Dear [Customer’s Name], RE: ACKNOWLEDGMENT OF CANCELLATION OF BACK-ORDER I hope this letter finds you well. We are writing to acknowledge the cancellation of the back order for the product(s) you had previously requested from our company, [Company Name]. We understand and have duly noted your decision to cancel the back order and would like to assure you that your request has been processed promptly and accurately. Our records indicate that the following back order has been successfully canceled: Product(s): [Product Name(s)] Order Number: [Order Number] Order Date: [Order Date] We apologize for any inconvenience caused due to the inability to fulfill your order. Despite our best efforts, unforeseen circumstances have arisen which resulted in a failure to obtain the product(s) in a timely manner. We regret any frustration or inconvenience this may have caused you. We greatly value you as our customer and want to maintain a strong and positive relationship with you. As a token of our appreciation for your understanding, we would like to offer you a [discount/credit/refund] on your next purchase. Please use the following promo code [Promo Code] when placing your next order to avail this offer. If you have any further questions or concerns regarding this cancellation or any other matter, please do not hesitate to contact our customer service team at [Customer Service Number] or via email at [Customer Service Email Address]. We are available to assist you during our regular business hours, which are [Business Hours]. Once again, I would like to apologize and assure you that your satisfaction is of utmost importance to us. We value your feedback and appreciate your understanding in this matter. Thank you for your continued support, and we look forward to serving you in the future. Sincerely, [Your Name] [Your Title] [Company Name] North Dakota Sample Letters for Acknowledgment of Cancellation of Back order: 1. Standard Acknowledgment of Cancellation of Back order: This is the general format of the letter used to acknowledge the cancellation of a back order. 2. Express Apology Acknowledgment of Cancellation of Back order: This type of letter emphasizes the company's apology for the inconvenience caused by canceling the back order and may offer additional compensation or incentives as a gesture of goodwill. 3. Refund Acknowledgment of Cancellation of Back order: In cases where the customer has already made a payment for the back order, this letter acknowledges the cancellation and notifies the customer of the refund process. 4. Customized Acknowledgment of Cancellation of Back order: This type of letter may be tailored to address specific concerns or circumstances related to the back order cancellation, such as delayed delivery, supplier issues, or any other relevant context that requires additional explanation or reassurance.