[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Today's Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to request a refund for the merchandise I recently returned to your store. I believe it is important to resolve this matter promptly, and I am confident that your company values customer satisfaction. On [date], I purchased the following item(s) from your store: [Describe the item(s) in detail, including quantity, model number, size, color, etc.] However, upon receiving the merchandise on [delivery date], I found that the item(s) did not meet my expectations due to the following reasons: [Describe the specific issues or defects encountered]. This does not conform to the product description provided on your website/catalog. In light of the discrepancy between the product received and the product described, I decided to return the merchandise in accordance with your return policy. On [return date], I returned the item(s) using the provided return label and tracking number. The package was sent via [shipping carrier] and was received by your designated return department on [receipt confirmation date]. It is worth mentioning that the merchandise is in its original condition and packaging, as I took utmost care during the return process. Considering the circumstances explained above, I kindly request a full refund of the purchase price, including any associated shipping charges. As per your return policy mentioned on your website/catalog, I am accordingly eligible for a refund within [number of days] of the purchase date. To facilitate the refund process, I have included the necessary details below: Order/Invoice Number: [Insert order/invoice number] Date of Purchase: [Insert date of purchase] Amount Paid: [Insert amount paid] Preferred Refund Method: [Specify preferred refund method, e.g., original payment method, store credit, etc.] Furthermore, I would appreciate if you could confirm receipt of this letter and acknowledge the commencement of the refund process. I kindly request a response within [reasonable timeframe, e.g., 10 business days] to avoid any unnecessary delays or complications. Should you require any additional information or documentation to verify the return and validate my request, please do not hesitate to contact me. I genuinely hope that this issue can be resolved amicably and promptly. I have been a satisfied customer of your company for [duration] and have always valued the quality and integrity of your products and services. Furthermore, I look forward to your positive response and prompt resolution to this matter. Thank you for your attention to this request, and I trust that you will handle it with the utmost professionalism. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Today's Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to request a refund for the merchandise I recently returned to your store. I believe it is important to resolve this matter promptly, and I am confident that your company values customer satisfaction. On [date], I purchased the following item(s) from your store: [Describe the item(s) in detail, including quantity, model number, size, color, etc.] However, upon receiving the merchandise on [delivery date], I found that the item(s) did not meet my expectations due to the following reasons: [Describe the specific issues or defects encountered]. This does not conform to the product description provided on your website/catalog. In light of the discrepancy between the product received and the product described, I decided to return the merchandise in accordance with your return policy. On [return date], I returned the item(s) using the provided return label and tracking number. The package was sent via [shipping carrier] and was received by your designated return department on [receipt confirmation date]. It is worth mentioning that the merchandise is in its original condition and packaging, as I took utmost care during the return process. Considering the circumstances explained above, I kindly request a full refund of the purchase price, including any associated shipping charges. As per your return policy mentioned on your website/catalog, I am accordingly eligible for a refund within [number of days] of the purchase date. To facilitate the refund process, I have included the necessary details below: Order/Invoice Number: [Insert order/invoice number] Date of Purchase: [Insert date of purchase] Amount Paid: [Insert amount paid] Preferred Refund Method: [Specify preferred refund method, e.g., original payment method, store credit, etc.] Furthermore, I would appreciate if you could confirm receipt of this letter and acknowledge the commencement of the refund process. I kindly request a response within [reasonable timeframe, e.g., 10 business days] to avoid any unnecessary delays or complications. Should you require any additional information or documentation to verify the return and validate my request, please do not hesitate to contact me. I genuinely hope that this issue can be resolved amicably and promptly. I have been a satisfied customer of your company for [duration] and have always valued the quality and integrity of your products and services. Furthermore, I look forward to your positive response and prompt resolution to this matter. Thank you for your attention to this request, and I trust that you will handle it with the utmost professionalism. Yours sincerely, [Your Name]
