Title: North Dakota Sample Letter for Apology for Not Crediting Payment from Prompt Payer Subject: Apology for Not Crediting Payment from a Punctual Payer in North Dakota Dear [Customer's Name], I am writing this letter to sincerely apologize for an oversight on our part, which led to your payment not being credited to your account promptly. We deeply regret any inconvenience or frustration this may have caused you. At [Company Name], we value our customers, especially those who consistently display exemplary promptness in submitting their payments, such as yourself. Your commitment to timely payment has not gone unnoticed, and we are truly sorry that we failed to reflect this promptly on your account. We have thoroughly reviewed our internal processes to identify the root cause of this issue and have taken immediate steps to rectify it to ensure it does not happen again in the future. Our aim is to maintain accurate and efficient systems that fully recognize and acknowledge the commitment of valued customers like you. Rest assured, we have now located your payment and applied it to your account, closing the outstanding balance. It's crucial to us that you feel appreciated for your promptness and ongoing business, and we want to assure you that your payment history does not go unnoticed or unappreciated. To express our regret for the inconvenience caused, we would like to offer you [insert appropriate compensation, such as a discount on your next purchase or free shipping on your next order]. We hope this gesture will convey our commitment to maintaining your satisfaction as one of our cherished customers. We genuinely apologize for any frustration or inconvenience this incident may have caused you. Furthermore, we value our relationship with you and will strive to provide better services moving forward. Your loyalty is highly important to us, and we will work diligently to regain your trust. If you have any questions or concerns regarding this matter or any other aspect of our service, please do not hesitate to contact our customer support team at [customer support number]. We are available to assist you in any way possible. Thank you for your understanding, patience, and continued support. We truly appreciate your unwavering commitment as a prompt payer and the opportunity to serve you. We look forward to continuously delivering the high-quality service you deserve. Kind regards, [Your Name] [Your Title/Position] [Company Name] [Contact Information] Additional Notes: — None.