[Your Name] [Your Address] [City, State, ZIP Code] [Date] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Request for Return of Product on Free Trial Dear [Company Name], I hope this letter finds you in good health. I am writing to request the return of a product that I obtained on a free trial from your esteemed company. I recently availed myself of the opportunity to try your product, but unfortunately, I am not satisfied with the results or its compatibility with my specific needs. Here are the relevant details of the product and the trial: Product Name: [Product Name] Trial Start Date: [Start Date] Trial End Date: [End Date] Order Number: [Order Number] Amount Paid (if applicable): [Total Amount Paid] I have followed all the instructions and guidelines provided with the product but have not experienced the desired outcomes. Therefore, I would like to avail myself of the return policy outlined on your website and in the terms and conditions of the free trial. As per my understanding, I am entitled to return the product within the specified trial period without incurring any additional charges. To ease the return process, kindly let me know the following: 1. Return Authorization: Please provide me with a return authorization number or any specific instructions I need to follow in order to complete the return successfully. 2. Return Shipping Label: Kindly enclose a prepaid return shipping label to facilitate the return. If there are any associated costs, please advise me in advance. 3. Return Address: Please confirm the correct return address where I should send the product. It is important to ensure that the return package reaches the designated location securely. 4. Refund Process: If applicable, please provide details on how the refund will be processed, including the expected timeframe for the funds to be credited back to my account. I appreciate the opportunity to have tried your product, although it did not meet my expectations. Nevertheless, I believe in your company's commitment to customer satisfaction, and I look forward to promptly returning the product and receiving a refund as per the terms and conditions of the free trial offer. Should you require any further information or have any queries regarding this matter, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address]. I appreciate your attention to this request and your cooperation in resolving this matter in a timely manner. Thank you for your understanding and prompt action in this regard. I trust that this issue will be resolved smoothly, and I will have a positive experience with your company in the future. Sincerely, [Your Name]