[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: North Dakota Sample Letter for Return of Late Payment and Denial of Discount Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to address a recent matter concerning a late payment and the denial of a discount related to invoice number [Invoice Number]. As highlighted in our previous correspondence and specified in our agreed-upon terms of business, I regret to inform you that we cannot accept your request for the return of the late payment while also denying the discount originally offered. North Dakota Sample Letter for Return of Late Payment: As per our records, payment for the aforementioned invoice was received by our accounting department on [Date of Receipt]. However, this payment was received [Number of Days] days past the agreed-upon payment due date specified in our contract. While we appreciate your business and the commitment you have shown towards prompt payments in the past, we must adhere to the agreed-upon payment terms outlined in our contract to ensure fairness and consistency for all our clients. Denial of Discount: In regard to your request for a discount, I understand that you consider the circumstances leading to the late payment as extenuating and wish to receive the originally promised discount. However, I must emphasize that the discount was offered in exchange for prompt and timely payment as outlined in our agreement. Unfortunately, due to the late payment, we are unable to honor the discount. We sincerely value your business and aim to maintain a mutually beneficial relationship. To this end, we would be more than willing to assist you in exploring alternative options to help alleviate any difficulties you may be facing. These options could include extended payment terms, flexible payment schedules, or customized solutions tailored specifically to your needs. Please note that we highly recommend adhering to the agreed-upon payment terms in the future to avoid any misunderstanding or potential late payment charges. Our policies aim to ensure prompt and efficient service to all our valued customers. If you require any further clarification or would like to discuss possible solutions, please feel free to contact me directly at [Your Phone Number] or via email at [Your Email Address]. Thank you for your understanding and cooperation in this matter. We appreciate your continued support and look forward to assisting you with any further concerns. Yours sincerely, [Your Name] [Your Title/Position] [Company Name]